Saurabh Apte

1. Scenario based Strategic Planning - Created & maintained project documents (Scope definition, lessons learned) - Created & analyzed questionnaires from interviews with top management 2. Insights & Market Intelligence - Published trend survey report with statistical analysis of survey results - Published whitepaper on Chat GPT + Research & analyzed the impact of different AI tools on the industry + Researched & documented use cases for Schenker

1. Tailored the project’s operational processes for agile teams 2. Facilitated the weekly working sessions

1. Mapped the current process for the application packaging service & problem management according to BPMN 2.0 2. Identified the pain points & bottlenecks 3. Collaborated with IT Governance to design new & automated process for implementation in ServiceNow 4. Assisted the service manager on ad-hoc basis

1. Set up Google Analytics dashboards to identify the under-performing areas, established & monitored KPIs, & improved performance of the landing pages & campaigns 2. Designed & implemented A/B tests for emails & landing pages 3. Created automated workflows for email campaigns & website activities using Zoho Marketing Automation & Zoho CRM 4. Supported the strategic planning & execution of projects under business process optimization, marketing, & IT integration using OKR framework

1. Managed customer service, including installation & maintenance of various CNC machines for the woodworking industry 2. Consulted & collaborated in operational improvement projects & implemented lean tools like 5S, visual management, SMED, & TPM 3. Assisted marketing & sales teams in senior stakeholder briefings & providing product overviews to customers

Grade: 1.9 Subjects: Business Administration, Risk and Strategic Management, Marketing and Sales, Intercultural Communications, Innovation Management, Applied Research and Product Development

Grade: 2.0 Subjects: Industrial Economics, Operations Research, Alternative Energy Sources, Production Planning, Electrical and Electronics Engineering

Grade: 2.1 Subjects: Metrology and Quality Control, Measurement and Control, Production Technology.