Sebastian Siegers

Dassault Systèmes, the 3DEXPERIENCE Company, provides businesses and people with virtual universes to imagine sustainable innovations. Its 3DEXPERIENCE Platform leverages the Company’s world-leading 3D software applications to transform the way products are designed, produced, and supported, enabling businesses to craft delightful customer experiences.

Working in Autodesk´s EMEA hub based in Barcelona, I leverage partners and drive sales through the channel to fulfill customer needs and business objectives. I also engage customers to build shared insight on how Autodesk´s business transformation model can support their strategic goals.

• Detect High Business Opportunities • Providing trainings on new products and procedures • Responsible on productivity for the team • Specialist for the HP Display Portfolio • Generate sales for a portfolio of 400 accounts and reach company's sales target • Maintaining and expanding relationships with partners • Dealing with all aspects of a campaigns and promotions • Quarterly and monthly forecasting of incoming revenue and internal marketing budget • Being promoted three times

• Oversee the entire Front Office operation to maintain high standards • Set departmental objectives work schedules, budgets, policies and procedures • Recruit, manage, train and develop the Front Office team • Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities. • Responsible for the hotel Operations in the absence of the General Manager • Evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement.

• Oversee the entire Front Office operation to maintain high standards • Set departmental objectives work schedules, budgets, policies and procedures • Recruit, manage, train and develop the Front Office team • Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities. • Responsible for the hotel Operations in the absence of the General Manager • Evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement.

• Supervision of Front Desk Agents and Page boys • Rooms Allocation including VIP’s and Showrooms • To assist and train junior receptionists in Departmental Standards of Performance Manual • To lead and motivate staff in order to encourage and obtain maximum customer service and business profits • To remain focused on sales and standards

Front Office Supervisor, Housekeeping Supervisor, Reservation Supervisor, Room service Supervisor

• Performed guest check-in and check-out procedures, handled and following up guest requests • Working experience as Night Auditor • Acting as Concierge when required • Training of apprentices and new staff

• Opening August 2004 • Worked in all departments of the hotel, especially at the Front Desk and Reservation • Shortened the trainee because of excellent school and working achievements