Sebastien Grenet
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Sebastien Grenet
- Current 9 years and 1 month, since May 2017
Tourist Information Center Assistant
Office de Tourisme Cap d'Agde Méditerranée
- Welcoming and answering customer queries (in person, by phone and mails…) - Making bookings for hotels. Selling/booking events and local attractions - Recommending activities and local curiosities… - Managing documentation stocks
- 5 months, Dec 2015 - Apr 2016
Implementation Agent
index Internet und Mediaforschung GmbH
Implementing strategy: Control, listing and organisation of job offers on the French Market in order to provide job seekers a smooth and easier search on the official french job search engine: "Pôle emploi".
- 9 months, Mar 2015 - Nov 2015
Tourist Information Center Assistant
Office de Tourisme du Cap d'Agde
- Welcoming and answering customer queries (in person, by phone and mails…) - Making bookings for hotels. Selling/booking events and local attractions - Recommending activities and local curiosities… - Managing documentation stocks
- 6 months, May 2014 - Oct 2014
Tourist information center assistant
Office de Tourisme du Cap d'Agde
- Welcoming and answering customer queries (in person, by phone and mails…) - Making bookings for hotels. Selling/booking events and local attractions - Recommending activities and local curiosities… - Managing documentation stocks
- 2 years and 8 months, Aug 2011 - Mar 2014
Customer Care Representative
Elavon financial services (Madrid)
- Dealing with technical issues: Multi-currency PDQ machines Banco Santander - Managing sales and technical calls for MasterCard, Diners club, Visa - Giving support to the international collection and sales department - Translating official documents, mails and emails
- 1 year and 8 months, Dec 2009 - Jul 2011
Customer Care Representative
Elavon Financial Services, (Frankfurt, Germany)
- Managing sales and technical calls for MasterCard, Diners club, Visa - Giving support to the international collection and sales department - Translating official documents, mails and emails
- 2 years and 7 months, Apr 2007 - Oct 2009
Specialist
Citibank, (Barcelona, Spain)
first year as Customer care Agent after as Specialist, leading a team of 5 persons, covering customer care for French, English and Dutch speaking countries. Dealing with Diners Club credit card issues.
- 3 years and 1 month, Jan 2006 - Jan 2009
Translator
Seprotec Multilingual Solutions
Freelance Translator In charge of translating mainly juridical documents (statements, trials)
- 8 months, Sep 2006 - Apr 2007
French teacher
Euroaula (Barcelona, Spain)
French teacher
- 1 year and 4 months, Mar 2005 - Jun 2006
Customer care representative
Transcom (Barcelona, Spain)
Customer care representative for all european clients (mainly french, english, spanish,swedish)
- 8 months, Apr 2004 - Nov 2004
International relations representative
IESA (Paris, France)
International promotion of the school
- 10 months, Sep 2002 - Jun 2003
Customer care representative
Dell computer (Montpellier, France)
transfer of calls from intertional clients ( mainly french and spanish) to different departments
- 11 months, Aug 2001 - Jun 2002
Teacher / TA
SUNY Geneseo (NY state, USA)
Teaching assitant, In charge of teaching french to different levels in an American university
Ausbildung von Sebastien Grenet
- 9 months, Oct 2005 - Jun 2006
Teaching diploma in french
Universidad de Barcelona
French / Education
- 8 months, Oct 2003 - May 2004
International public relations
Cepreco Lille
International relation english spanish Internal and external company communucation Events communication
- 4 years and 10 months, Sep 1996 - Jun 2001
Translation
Université Paul Valéry, Montpellier
English Spanish Economics Law communication Computer science international trainings
Sprachen
German
A1-A2 (Grundkenntnisse)
English
C1 (Fließend)
French
C2 (Verhandlungssicher / Muttersprachlich)
Spanish
C1 (Fließend)
Italian
B1-B2 (Gute Kenntnisse)
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