Sebastien Grenet
Angestellt, Tourist Information Center Assistant, Office de Tourisme Cap d'Agde Méditerranée
Agde, Frankreich
Werdegang
Berufserfahrung von Sebastien Grenet
Bis heute 7 Jahre und 5 Monate, seit Mai 2017
Tourist Information Center Assistant
Office de Tourisme Cap d'Agde Méditerranée
- Welcoming and answering customer queries (in person, by phone and mails…) - Making bookings for hotels. Selling/booking events and local attractions - Recommending activities and local curiosities… - Managing documentation stocks
5 Monate, Dez. 2015 - Apr. 2016
Implementation Agent
index Internet und Mediaforschung GmbH
Implementing strategy: Control, listing and organisation of job offers on the French Market in order to provide job seekers a smooth and easier search on the official french job search engine: "Pôle emploi".
9 Monate, März 2015 - Nov. 2015
Tourist Information Center Assistant
Office de Tourisme du Cap d'Agde
- Welcoming and answering customer queries (in person, by phone and mails…) - Making bookings for hotels. Selling/booking events and local attractions - Recommending activities and local curiosities… - Managing documentation stocks
6 Monate, Mai 2014 - Okt. 2014
Tourist information center assistant
Office de Tourisme du Cap d'Agde
- Welcoming and answering customer queries (in person, by phone and mails…) - Making bookings for hotels. Selling/booking events and local attractions - Recommending activities and local curiosities… - Managing documentation stocks
2 Jahre und 8 Monate, Aug. 2011 - März 2014
Customer Care Representative
Elavon financial services (Madrid)
- Dealing with technical issues: Multi-currency PDQ machines Banco Santander - Managing sales and technical calls for MasterCard, Diners club, Visa - Giving support to the international collection and sales department - Translating official documents, mails and emails
1 Jahr und 8 Monate, Dez. 2009 - Juli 2011
Customer Care Representative
Elavon Financial Services, (Frankfurt, Germany)
- Managing sales and technical calls for MasterCard, Diners club, Visa - Giving support to the international collection and sales department - Translating official documents, mails and emails
2 Jahre und 7 Monate, Apr. 2007 - Okt. 2009
Specialist
Citibank, (Barcelona, Spain)
first year as Customer care Agent after as Specialist, leading a team of 5 persons, covering customer care for French, English and Dutch speaking countries. Dealing with Diners Club credit card issues.
3 Jahre und 1 Monat, Jan. 2006 - Jan. 2009
Translator
Seprotec Multilingual Solutions
Freelance Translator In charge of translating mainly juridical documents (statements, trials)
8 Monate, Sep. 2006 - Apr. 2007
French teacher
Euroaula (Barcelona, Spain)
French teacher
1 Jahr und 4 Monate, März 2005 - Juni 2006
Customer care representative
Transcom (Barcelona, Spain)
Customer care representative for all european clients (mainly french, english, spanish,swedish)
8 Monate, Apr. 2004 - Nov. 2004
International relations representative
IESA (Paris, France)
International promotion of the school
10 Monate, Sep. 2002 - Juni 2003
Customer care representative
Dell computer (Montpellier, France)
transfer of calls from intertional clients ( mainly french and spanish) to different departments
11 Monate, Aug. 2001 - Juni 2002
Teacher / TA
SUNY Geneseo (NY state, USA)
Teaching assitant, In charge of teaching french to different levels in an American university
Ausbildung von Sebastien Grenet
9 Monate, Okt. 2005 - Juni 2006
Teaching diploma in french
Universidad de Barcelona
French / Education
8 Monate, Okt. 2003 - Mai 2004
International public relations
Cepreco Lille
International relation english spanish Internal and external company communucation Events communication
4 Jahre und 10 Monate, Sep. 1996 - Juni 2001
Translation
Université Paul Valéry, Montpellier
English Spanish Economics Law communication Computer science international trainings
Sprachen
Deutsch
Grundlagen
Englisch
Fließend
Französisch
Muttersprache
Spanisch
Fließend
Italienisch
Gut