Seif Alaa El Din

- Responsible for heavy equipment machinery, maintenance and change parts for CATERPILLAR OFF-Highway Mining Trucks, Dozers, Wheel Dozers, Graders and Excavators such as 773D, 785C and 785D Haul Trucks, D10T Dozers, 834G Wheel Dozer, 16M Graders, 966K and 930K Loaders, 6040 Excavators, 6020B Excavators and 390DL Excavators. - Installation of new machinery, upgrade of existing machinery and service inspection as well as overhauling of existing equipment, troubleshooting, PM and corrective maintenance.

- Plan and arrange activities related to equipment maintenance to enhance equipment reliability - Prepare work packages for every planned maintenance activity, inclusive of repetitive maintenance - Coordinate daily as well as weekly planning meetings related to maintenance - Provide assistance for the least amount of production downtime - Provide assistance to engineering for spare parts preparation and PM Lists for old/new equipment

- Consulting the on-going companies in developing, improving and enhancing their sales and marketing sections with an effective business plan. - Creating digital and offline marketing teams for the clients. - Establishing new branches for foreign companies and consulting the investors in Egypt. - Supporting the clients with the print houses, outdoor campaigns, animations, photography and videography’s requests. - Writing and creating the storyboards for the online and the offline campaigns for the clients.

- Responsible for opening the branch - Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization - Coordinating different teams to foster exchange of ideas and provide cross-team learning opportunities - Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue - Assessing and analyzing departmental budgets to find ways to minimize expenses and optimize profits

- Responsible for opening the new branch in Cairo, Egypt - Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization - Coordinating different teams to foster exchange of ideas and provide cross-team learning opportunities - Communicating with the board or other senior officials about shifting company priorities and projects - Assessing and analyzing departmental budgets to find ways to minimize expenses and optimize profits

- Responsible for the contact center’s operation by managing all the responsible departments. -Gulfood Manufacturing - Dubai World Trade Center, UAE -Gulfood Startup Hub, KSA -AIMS - Melbourne, Australia -AI Everything, Dubai World Trade Center -EDEX, Egypt -Aspire, UAE -Kaspersky Cloud Services, Egypt -VOD, UAE -WHOLE 2020, UAE -RTS, USA -MESE, UAE -GITEX, UAE -World Energy Congress - Abu Dhabi, UAE

- Responsible for the team target and service level - Reporting to the upper management and for the client - Daily progress meeting with our clients - Data validation and verification for our data and the registration of the premium clients - Responsible for the daily, weekly and monthly plan for the queue - Involved in the requirements and the consultant’s hiring.

- Responsible for the customer’s registration in the exhibitions - Proposing and coordinating booths for the potential exhibitors - Receiving the german calls inquires - Writing the calling scripts and filtering data for my colleagues

Handling the foreign incoming queries for the existing customers

It was mandatory to work on October Airport so i can get my Aircraft Maintenance Engineering’s License, was responsible for the daily inspections, maintenance and change parts for Cessna 172R, Cessna 152 and Cessna Citation Mustang 510.

Troubleshooting and solving the internet, network, and landlines problems for the customers

Bachelor of Science - Aircrafts Mechanical Maintenance Engineering Technology