Seonghye Kim

- Prepared specialty coffee and beverages, assisted customers with product selection and bean recommendations - Operated the cashier and handled customer interactions professionally in a fast-paced environment, weekend/holiday shift - Responsible for store opening/mid/closing time and daily operations, including stock management - Recognized for high efficiency during peak times and strong teamwork

- Interpreted for business meetings between the company SURGELOUP and international buyers - Facilitated communication with B2B partners and general customers - Supported product explanation and partnership discussions in English and Korean

- Supported executives with business trip arrangements, schedule adjustments, and corporate credit card receipt processing - Assisted the accounting team with receipt entry for a senior staff member - Supported the general affairs team with in-house facility and supply management

- Planned and delivered English lessons for adult learners, tailored to various proficiency levels - Designed and assessed tests, provided individualized feedback, and developed multimedia teaching materials - Contributed to marketing events and managed administrative tasks, including attendance and academic records

- Assisted guests with check-in/out, responded to inquiries and complaints, and offered local recommendations in both Korean and English - Maintained accurate guest records, handling billing for additional services, and coordinated with housekeeping and back office teams - Promoted higher-tier rooms and services through tailored upselling strategies, contributing to increased guest satisfaction and hotel revenue

- Entered technical data related to Hose and Fitting products to comply with EU REACH (Registration, Evaluation, Authorization and Restriction of Chemicals) regulations - Translated documents between English and Korean, including technical materials - Supported the Engineering Team with documentation and data management tasks

- Taught English to children aged 5–10 using immersive methods like storytelling, songs, and role-playing - Created materials based on multiple intelligences to support both language and social-emotional growth - Directed performances to build confidence and teamwork. Awarded Best Staff of the Year (2013). - Communicated closely with Homeroom teachers to monitor progress and adapt lesson plans for each class

English Literature & History