Serguei Konovalov

Fähigkeiten und Kenntnisse

Advanced Network Engineering
AI Agent Orchestration
AI CC for Pms Mastery
AI Claude Code
AI Claude Code for Product, Portolio, Change Managers, PMO
AI Openclaw
AI Cursor for Product, Portolio, Change Managers, PMO
AI Operating System Design
AI-assisted data analysis & reporting
Business Agility Implementation
AI-augmented discovery, prototyping & analytics
AI-Augmented Research
AI-native workflow design & execution
Business Engineering & Architecture
Client Relationship Management
Budget Planning & Forecasting
Business Intelligence (BI)
Business & IT Performance Management
Career Management
Collaboration and Integration
Business Agility
Change Management
Communication Strategy Development
Business Agility Communication Strategy
Change Management Application
Consulting & Advisory Services
Cross-Functional Project Management
Context engineering & custom AI skill authoring
Change Management Leadership
Cross-functional Team Leadership
Corporate / Executive-level Communication
Chief Of Staff
Data Center Arhitecture
Executive Communication
CIO Advisory Services
Corporate Communication Expertise
Financial Analysis, Reporting and Management
Data Center High & Low-Level Design & Architecture
Claude Code integration with live systems via MCP
Creation and Management of Communities of Practice
Generative AI for product workflows (user stories, specs, research synthesis)
Data Center High- and Low-Level Design
Creative & Design Thinking
IT Strategic Planning
Governance, Risk Management, and Compliance (GRC)
Data Center Infrastructure Design and Expansion
Cross-Departmental Collaboration
Leadership Skills
Influencing, Persuasion & Negotiation
Data Center Infrastructure Design and Planning
Internal and External Communications and Marketing
Leading Successful Organizational Change
Data-Backed Decision Frameworks
Development of Strategy
IT Alignment
Low-code/no-code prototyping with AI tools (Retool, Bubble, Airtable, v0)
PMO / Portfolio / Program / Project Management
Enterprise & Full-stack Architecture
IT Governance and Compliance
MCP Integration
PMO and Portfolio Management
IT Infrastructure Management
Multi-agent orchestration & delegation patterns
Problem-Solving & Analytical & Critical Thinking Skills
IT Infrastructure Project Management
OKR Development and Execution
Problem-Solving and Analytical Thinking
Operational Support
Organizational Change Management
Program Coordination and Leadership
Risk and Performance Management
Personal & team AI operating system design
Project Management
Project Manager
Scalable Design and Deployment
Senior Consultant
Prompt Engineering
Prompt Engineering (ChatGPT, Claude, Gemini, Copilot)
Stakeholder Engagement
Prosci ADKAR Model
Stakeholder Engagement & Management
Systems Administration
Standard Operating Procedures Development
Systems Administration and Troubleshooting
Strategic Alignment of IT Operations
Systems, Network and VoIP High & Low-Level Design & Architecture and Integration
Strategic Planning, Alignment & Execution
Team Leadership and Development
Strategic Portfolio Management
Team Training and Development
Strategic Vision Alignment
Technical Advisory Expertise
Technical Standardization
Vendor and Service Management
Technical Support & Troubleshooting
Visionary IT Planning
Transformation and Change Management
Workflow Automation
Transformation Management

Werdegang

Berufserfahrung von Serguei Konovalov

  • 2 Jahre und 3 Monate, Dez. 2022 - Feb. 2025

    Strategic Advisor to the CIO | Organizational Change & SPM

    FedEx

    Department: member of the International Office of the CIO/CDIO • Served as senior advisor to the International CIO, guiding enterprise IT transformation for a 2,000+ member global organization. • Co-led organizational redesign and change initiatives to improve IT delivery scalability, governance, and alignment with business priorities. • Led executive KPI reporting and strategic communication across CIO leadership, enabling visibility into transformation progress and value delivery. • Translated strate

  • 3 Jahre und 7 Monate, Juni 2019 - Dez. 2022

    Chief of Staff | Digital Transformation & Organizational Change

    FedEx

    Departments: Operations Technology Solutions International; Infrastructure & Change Management; Demand & PMO • Reported to Managing Directors and VPs, co-developing strategies and business plans aligned with key corporate goals. • Managed a portfolio of 30+ cross-functional programs spanning app modernization, infrastructure, and core systems. • Led ART events like PI Planning, I&As, Demos, and Syncs, guiding teams to define objectives, dependencies, and plans. • Built ART-level plans with task assignm

  • 4 Jahre und 2 Monate, Mai 2015 - Juni 2019

    International Data Center Operations Leader & Program Manager

    FedEx

    Department: IT Infrastructure & Business Continuity International • Led international data center operations across EU, AMEA, APAC, and MEISA, ensuring performance, compliance, and cost efficiency. • Managed multimillion-euro program portfolios and vendor contracts, ensuring delivery, resource efficiency, and SLA performance across global infrastructure. • Member of the Architecture Board, contributing to IT strategy, planning, and infrastructure alignment. • Co-established the first international PMO w

  • 2 Jahre und 9 Monate, Sep. 2012 - Mai 2015

    Senior Data Center & Network Solutions Architect, Project Manager

    FedEx

    Department: IT Infrastructure & Business Continuity International • Designed and deployed scalable data center solutions to meet changing business and performance needs. • Member of the Architecture Board, contributing to IT strategy, planning, and infrastructure alignment. • Developed architecture standards to ensure project consistency, scalability, and reliability. • Drove energy-efficient infrastructure design, aligning with sustainability and environmental best practices relevant to modern industr

  • 9 Monate, Jan. 2012 - Sep. 2012

    Network, VOIP, Systems Engineer / Architect (Project Manager,Consultant)

    Syncada LLC

    1. Designed and deployed scalable VoIP and network infrastructure for a new call center, ensuring high performance and system reliability.

  • 1 Jahr und 11 Monate, Jan. 2010 - Nov. 2011

    Freelance Network, VOIP Architect / Engineer Consultant (Project Manager)

    - Freelance

    1. Designed and implemented tailored network solutions, optimizing performance, scalability, and reliability to meet client business goals.

  • 3 Jahre und 1 Monat, Sep. 2006 - Sep. 2009

    Senior Network Engineer Consultant (Project Manager)

    Step Logic (CISCO GOLD PARTNER)

    1. Designed and delivered scalable network architectures to support enterprise growth, ensuring regulatory compliance and successful project execution.

  • 2 Jahre und 9 Monate, Dez. 2006 - Aug. 2009

    Network Architect | Network Engineer Consultant (Project Manager)

    GE Money Bank

    1. Engineered and deployed network solutions to enhance performance, security, and scalability, ensuring uninterrupted critical financial operations.

Ausbildung von Serguei Konovalov

  • 2022 - 2022

    Other; Certificate in Organizational Leadership

    Harvard Business School

    Organizational Leadership is a Harvard Business School program that equips experienced team leaders with the skills, strategies, and tools to set and communicate direction, influence other managers, generate organizational alignment, drive innovation, and engineer change. The program was developed

  • 2022 - 2022

    Other; Certificate in Strategy Execution

    Harvard Business School

    Strategy Execution is a Harvard Business School program that teaches a comprehensive framework for implementing strategies. Topics include resource allocation and job design, performance measurement, risk management, and strategies for detecting and adapting to change. Participants gain the knowled

  • 2021 - 2021

    Other; Certificate in Negotiation Mastery

    Harvard Business School

    Negotiation Mastery is an online program from Harvard Business School that prepares students to close deals that might otherwise be deadlocked, maximize value creation in agreements, and resolve differences before they escalate into costly conflicts. The program provides both an analytical toolkit

  • 2021 - 2022

    Other; Certificate of specialization in Leadership and Management

    Harvard Business School

  • 2021 - 2021

    Other; Certificate in Digital Disruption: Digital Transformation Strategies

    Cambridge Judge Business School

    Digital Disruption: Digital Transformation Strategies program provides research-based insights on disruptive innovations and what it takes to build and manage successful business models in this complex environment. It is designed for executives who take part in building strategies in the organizati

  • 2020 - 2020

    Other; Certificate in Strategy: Strategic Alignment Program

    University of Oxford; Saïd Business School

    Strategy: Strategic Alignment Program- Leadership Blueprint for Aligning the value chain of the Enterprise: Purpose, Business Strategy, Organizational Capability, Organizational Architecture; Management Systems.

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