Shah Zaib Sajjad

Angestellt, IT Support Engineer, Grab IT Solutions

Über mich

As a Graduate, I am passionate about providing exceptional technical support to ensure smooth and uninterrupted operations for individuals and organizations. With a solid foundation in computer systems and troubleshooting, I have gained hands-on experience in identifying and resolving technical issues that impact productivity and efficiency.

Fähigkeiten und Kenntnisse

IT-Betreuung
Windows 10
PC Support
Ticketsystem
IT-Anwendungen
Active Directory
Helpdesk
Windows
Windows 7
Windows Server
Support
Systemadministration
Python
Google Cloud Platform
Rack and stack experience
SQL
Familiar with ML techniques
HTML-CSS-JAVASCRIPT
Networking( LAN
WAN
WIFI
TCP/IP DHCP
DNS)
Remote/ Shadowing(ZOOM
VPN
Microsoft Teams)
Google Cloud Services
Informationstechnologie
Computer
Anwendungsbetreuung

Werdegang

Berufserfahrung von Shah Zaib Sajjad

  • Bis heute 2 Jahre und 8 Monate, seit Nov. 2021

    Information Technology Support Engineer (Remote Job)

    Ehsan Illahi

    • Serving as the first point of contact for customers seeking technical assistance. • Performing remote troubleshooting through diagnostic techniques and pertinent questions. • Assist with onboarding of new users. Keep inventory of all equipment, software, and license users. • Install, configure, and upgrade PC software. • Experiece with Active directory and Azure Active Directory for the user Managements. • Worked on Microsoft Exchange. • Servers Interaction was in my daily tasks.

  • Bis heute 1 Jahr und 6 Monate, seit Jan. 2023

    IT Support Engineer

    Grab IT Solutions

    IT support for Break fix Rollout End user computing Data center install and maintenance services Drive Installation/Replacement. Server Installation/Replacement. Rack & Stack / Rack Installation (New Rack with New Servers & Drives). Server Configuration. Firewall/Switch/Battery/Router (Installation/Replacement). Windows migration, installation of drives, printers.

  • 2 Jahre und 2 Monate, Nov. 2017 - Dez. 2019

    Junior Software Developer

    Pet Saal Technologies

    • Developed and maintained company's website using HTML, CSS, and JavaScript. • Collaborated with design and marketing teams to create responsive website layouts.Utilized Git for version control and collaboration with team members. • Created and implemented website testing plans to ensure crossbrowser compatibility. • Assisted senior developers in implementing features and fixing bugs. • Participated in code reviews to ensure adherence to coding standards. • Worked on Flask Webframework.

Ausbildung von Shah Zaib Sajjad

  • Bis heute 4 Jahre und 3 Monate, seit Apr. 2020

    Digital Engineering

    Otto-von-Guericke-Universität Magdeburg

    Machine Learning, Data Visulaization, Mobile App Development, Databases, Cloud Dev Ops

  • 3 Jahre und 11 Monate, Okt. 2013 - Aug. 2017

    Electrical (Electronics) Engineering

    NFC Institute of Engineering and Technology

    Electronics, Networking, Programming

Sprachen

  • Deutsch

    Gut

  • Urdu

    Muttersprache

  • Englisch

    Muttersprache

Interessen

Sports
Travel
Reading

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