Sheikh Md Asifur Rahman

- Use of ticketing systems like Fresh Service, Jira, and Confluence for efficient issue tracking. - Provide IT support for colleagues, maintaining office IT accessories and systems. - Vital rule in projects like MDM, Azure migration, and AD group management. - Proficient in MS 365, Microsoft Azure, and Active Directory. - Create visualizations with Tableau and Power BI for data insights. - Installation, configuration, and management of Windows, Linux, and Mac systems and network administration.

It is a remote volunteer service on weekends to teach the Bangla language to expatriate children and foreigners worldwide.

- Participate in project planning and monitoring activities. - Conduct market research and analysis to identify new business opportunities. - Build and maintain relationships with clients, partners, and other stakeholders.

- Provided first-level IT support for software, hardware and networks. - Installing, monitoring and maintaining IT systems. - Completed over 300 tickets during the entire working period.