Shiju Aloscius Lilly

• SME for the applications Automax, FOX ERP Solution and Foodboy. • Lead the BA Team and provide the guidance for the BA team, review & approve the SRS/CR/Solution specifications from Business Analysts from Automax, FOX ERP and Foodboy Solutions. • Analyze all the new requirements from the existing clients and internal stakeholders on all areas of Automax, FOX ERP and Foodboy product suites. • Preparation of SRS documents and CR documents.

• SME for the Airlines (America Airlines, United Airlines, Air Canada, Delta & SAS Cargo). • Act as requirements owner and be responsible for business clarifications • Conducting workshops with customers. Provide training sessions, clarify various business scenarios, etc. • Responsible for Fit & Gap Analysis and requirements management • Prepare the proposed solution documents, provide responses for RFIs through various channels, prepare RFC documents.

Responsible for Fit & Gap Analysis Preparation of SRS documents and CR documents. Trainings for various stakeholders Single Point of Contact Requirements Ownership Conduct 5+ levels of testing including functional, regression, user acceptance, integration and performance to verify the client’s needs are met. Responsible for addressing business clarifications from development team. Certifying functionalities after functional and system testing prior to customer delivery. Conducting workshops

• Requirement analysis • Conducting workshops with customers • Business process analysis of complex business processes • Data Analysis, refining and drawing inferences • Documentation of the implementation plans, scope of solutions & SRS documents • Act as an interface between development, sales and implementation teams • Support overall account management • Define business system requirements and its evaluation • Market research

• Product support for US based software manufacturing firm. • Analyzing the customization requirements • Providing demos to the customers • Product Management and product support • Installation of the website scripts • Escalation of the customer issues, act as an interface between the clients and internal teams.

Responsibilities • Documentation of the contracts for procurement for J&J • Purchase orders verification and approval • Global Procurement support for Johnson & Johnson • Analysis and verification of the contracts • Market research and information gathering

First rank under University of Kerala

Human Resources and Marketing

Statistics, Mathematics, Physics Note: I was the college topper and secured 4th rank under University of kerala for BSc Statistics in 2004