Shkelqim Faja

 Manage multiple accounts for delinquency and collection efforts  Finding and contacting debtor outstanding obligations  Sending overdue delinquency accounts or missed billing payments  Investigation and resolution of complaints about wrong collection attempts  Reporting address changes and maintaining files related to debtors for correct and up to date contact information  Report on delinquent accounts and report missed payments to credit bureaus

Strategic tasks:  Conception and development of a marketing plan  Development and implementation of a brand presence strategy  Further development of online marketing activities  Market and competition observation  Creation of market and competition analysis  Audience research  Identification of new traffic sources  Strategic analysis of customer potential on Facebook, Google Adwords, YouTube  Research and coordination work

 Football matches referee