Shravani Bagari

Berufserfahrung von Shravani Bagari

• Bis heute 10 Monate, seit Sep. 2023

  Lead Talent Acquisition

  InOptra

• 9 Monate, Jan. 2023 - Sep. 2023

  Sr HR Executive

  Peoplefy

• 2 Jahre, Feb. 2021 - Jan. 2023

  TA sourcing partner

  Amazon

  Working in partnership with EMEA TA Operations to identify future Amazonians for opportunities across UK, EU and MENA. • Sourcing for various international job titles in different countries with most of the resumes written in German language (e.g. Germany) • Using social media channels (e.g. LinkedIn, Twitter, Facebook) for finding and connecting with prospective candidates • Interacting with professionals via recruiting platforms like Monster, Stepstone, Xing, LinkedIn recruiter etc.

• 1 Jahr und 2 Monate, Aug. 2015 - Sep. 2016

  Customer Service Associate

  Amazon

  • Successfully trained and supported a batch of employees on the floor approximately 20 members by providing guidance and leading with necessary insights and support with an average 85% customer satisfaction • Suggested new techniques to troubleshoot Alexa, kindle, fire TV stick, resulting in a 5% increase in customer satisfaction and less response time with expertise on entire line of kindle products & services, including Alexa, Fire TV Stick, Fire phone with prices and special features, updates etc.

• 10 Monate, Juni 2014 - März 2015

  Customer Service Representative

  Genpact India Pvt Ltd

  Resolving email customer inquiries and identifying customer needs. • Forwarding and escalating inquiries to relevant individuals and departments. • Contacting customers to give them accurate feedback on the progress of their inquiries and providing outstanding customer service. • Updating customer information as required and maintaining confidentiality of information while performing other duties as the need arises.