Shruti Mair

•Working on projects Artificial Intelligence and X-Celerator to increase innovation and share best practices at global level; •Development of concepts and support in implementation of solutions within projects; •Support project leads in preparing relevant documents (reporting, communication documents, presentations); •Tracking activities against the detailed project plans.

•Management of the service portfolio for new, existing and decommissioned at releasing Service; •Responses to inquiries and requests from all internal and external stakeholders; •Managing communications and reports in major outages (escalation management).

•Managed all aspects of product life cycle including pricing, packaging, placing, positioning and marketing; •Product related technical consultation and creating training packages for sales and marketing; •Strategic supplier development and management; •Working with R&D and Quality team for new product development and solving quality issues; •Regularly visiting markets of different region to gain end customers valuable insights and product promotion;

•Provided exceptional customer service to automobile clients like Porsche, Mercedes, Audi, BMW Honda, Hyundai, Ford, Fiat etc; •Promote customer satisfaction and improved customer loyalty.