Simeon Yunakov

-Participated in the hiring process, including screening 30+ CVs and conducting second-round behavioral interviews, contributing to the successful onboarding of few team members. -Managed comprehensive documentation processes, preparing and coordinating official letters,conducting policy compliance checks, and investigating suspicious cases. -Collaborated cross-functionally with multiple teams to resolve payment allocation issues and coordinate SMS campaigns.

-Carried out administrative tasks, including preparing sales reports -Merchandised store displays for seasonal promotions and new product launches, contributing to a 10% increase in customer footfall during key periods. -Facilitated team events for 5+ members, fostering collaboration and improving team productivity -Attended product knowledge training sessions, applying insights to recommend products and improve upselling rates per customer interaction.

-Attended product knowledge training sessions, applying insights to recommend products and improve upselling rates per customer interaction. -Virtual Merchandising for new product launches/events. -Consistently met or exceeded KPI’s.

Grade: Second Class Honours (Upper Division) 2:1