Simeon Yunakov

• Focused on client communication, compliance and cross-functional operations • Selected for internal HR Mentoring Program with the company’s HR Manager, gaining practical exposure to recruitment, employee engagement, and compliance processes • Assisted in the hiring process by screening CVs and conducting first and second rounds of interviews, led onboarding and training support for new hires • Managed official documentation processes, policy compliance checks, and case investigations

-Carried out administrative tasks, including preparing sales reports -Merchandised store displays for seasonal promotions and new product launches, contributing to a 10% increase in customer footfall during key periods. -Facilitated team events for 5+ members, fostering collaboration and improving team productivity -Attended product knowledge training sessions, applying insights to recommend products and improve upselling rates per customer interaction.

-Attended product knowledge training sessions, applying insights to recommend products and improve upselling rates per customer interaction. -Virtual Merchandising for new product launches/events. -Consistently met or exceeded KPI’s.

Grade: Second Class Honours (Upper Division) 2:1