Sooraj Nambiar
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Sooraj Nambiar
- Current 5 years and 2 months, since Apr 2021
Mobile Device Management
HCL Technologies Limited
Application Deployment, Device enrollment/Retirement and wiping, Incident Management, Change management, Problem Management, IT support, Vendor coordination, MDM Solutions (Mobile Iron/Airwatch/SOTI)
- Current 5 years and 2 months, since Apr 2021
Mobile Device Management
HCL Technologies India
Monitoring WAN, system performance and implements performance tuning.Mobile Iron User Registration, Retire, Wipe, Locate, Troubleshooting all versions of Android and IOS devices.Maintaining the MDM Server with Releases and Service Packs.Handling P1, P2, P3 & P4 issues based upon the SLA. Certificate Management- SSL Cert renewal and Apple MDM certificate Renewal.Working with Incident management, Problem management & Change management.
- 3 years and 7 months, Jun 2017 - Dec 2020
Sr. Support Engineer
Greenfield Festival Foundation
- 2 years and 5 months, Oct 2014 - Feb 2017
Sr Operations Analyst
UST Global
TMonitoring WAN, system performance and implements performance tuning.Mobile Iron User Registration, Retire, Wipe, Locate, Troubleshooting all versions of Android and IOS devices.Maintaining the MDM Server with Releases and Service Packs.Handling P1, P2, P3 & P4 issues based upon the SLA. Certificate Management- SSL Cert renewal and Apple MDM certificate Renewal.Working with Incident management, Problem management & Change management.
- 2 years and 5 months, Oct 2014 - Feb 2017
Sr. Operations Analyst
USN Global GmbH
- 2 years and 5 months, Oct 2014 - Feb 2017
Sr. Operations Analyst
UST Global (Germany) GMBH
Monitoring WAN, system performance and implements performance tuning.Mobile Iron User Registration, Retire, Wipe, Locate, Troubleshooting all versions of Android and IOS devices.Maintaining the MDM Server with Releases and Service Packs.Handling P1, P2, P3 & P4 issues based upon the SLA. Certificate Management- SSL Cert renewal and Apple MDM certificate Renewal.Working with Incident management, Problem management & Change management.
- 1 year and 4 months, Jun 2012 - Sep 2013
Process Associate
TCS
Windows migration from XP to 7 and escalating to other departments according to the process. Timely co-ordination for problem resolution with other networks/application teams if required.Daily reports will be sent to all respective heads.Troubleshoot issues related to Laptops, PCs, Internet Connectivity, Printers, Related Applications .Troubleshooting outlook mails.Managing issues by logging the calls and heading to resolve it. Handle escalations if any, from Client and other project-related teams.
- 2 years and 3 months, Feb 2010 - Apr 2012
Network Engineer
Netsol
Solving desktop related problems and Installing all new hardware, systems, and software for networks.Trouble shooting leased line, ISDN, BRI and PRI.Troubleshooting of all desktop, hardware related problems in Network and routing related issues.Installing and configuring Anti-Virus Software in all client machines.Trouble shooting WAN related Issue and Helpdesk activities for day-to-day operation.Technical Support on ISDN. Monitoring and Troubleshooting the Leased, ISDN Lines.
Ausbildung von Sooraj Nambiar
- 4 years and 6 months, Aug 2005 - Jan 2010
BCA
Alagappa University
Computer Application IT Networks
- 3 years and 4 months, Jun 2005 - Sep 2008
Information technology
NTTF
Computer Engineering IT Networks
- 2 years and 1 month, May 2003 - May 2005
Higher education
University of Kerala
Computer Science
Sprachen
English
C1 (Fließend)
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