Sridhar Kesavan

Lead IT and engineering for Japan as primary technology partner to local business, directing cross‑functional teams to ship customer products (20% CSAT lift, 3‑sprint releases) and designing high‑volume payment reconciliation (GMO, partner settlement). Drive incident/problem management, enhance reliability, and align engineering with enterprise priorities. Tech: Java, Spring Boot, REST APIs, Azure, Grafana, GitHub, Power BI.

Managed multiple engineering teams delivering nationwide QR payment and settlement solutions for millions of users, architecting Java/Spring Boot microservices and Svelte frontends on HA Kubernetes (99.9% uptime, 20% faster transactions). Integrated rewards points to boost adoption, implemented full‑stack observability (Prometheus, Grafana) to cut MTTR, and led vendors and internal teams on enhancements, releases, and operations. Mentored engineers, raised SDLC maturity, and optimised GitLab pipelines.

Led engineering for enterprise-grade microservices in policy, claims, and insurance operations, delivering projects 20% ahead of schedule. Architected high-traffic APIs on Azure AKS + APIM, cutting latency by 30%, and modernised CI/CD and observability (Elastic, Grafana, Azure Logs) to reduce operational costs by 15% while improving reliability. Defined unified engineering standards and drove modernisation initiatives that increased platform productivity by 25%.

Bachelors in Technology is a 4 year engineering degree programme offered in India. I passed out with the highest classification of grades "A" in the year 2009.