Subrat Poudyal

Evaluate Existing Business Processes Analyze business processes to be improved Identify risks and issues in business processes and systems. Create Documentation Outlining Process Improvements Train teams on Improvements and Implementation Processes Conduct Ongoing Analyses Assist in promoting the implementation of best practices.

As a customer success manager, I am the main point of contact for our customers. I mediate between customers and the IT Team. I gather customer case-studies and provide feedback to IT and up-sell

Managing a portfolio of accounts covering the Western and Central European region; team in question generated 25million € in revenue. Using contacts to generate new business. I also successfully introduced new product to our customer to generate new business revenue growth. Engaging in project management duties initiating, planning, executing, controlling, and closing the work of a team to achieve specific goals and meet specific success criteria at the specified time.

Successfully hired, trained and developed the sales team thanks to the implementation of clear monthly, quarterly and yearly target and performance reviews as well as thanks to the introduction of individual and team-wide counselling and coaching sessions. Accurate forecasting and budgeting for the Bratislava Sales department which allowed us to succesfully drive various Achilles' projects in partnership with multinational companies such as Shell, Nestle, Toyota, Jaguar, ABB.

Business management Business Accounting Business Administration