Sudharshana Rahul

As a part of the global Salesforce Capability Group, led sustainability-focused product innovation for APAC (India) as the functional and delivery lead for over 10+ initiatives across salesforce clouds. Key Achievements: - Scaled ESG Salesforce capability from 1 to 200+ professionals - Delivered Net Zero Cloud implementation in 3 weeks for global client - Enabled AI-driven retail CX (Data 360 + Agentforce) showcased at NRF 2025 - Influenced $20M+ pipeline through GTM and solution strategy

- Led structured discovery workshops with senior Accenture leadership to translate business needs into process maps, wireframes and user stories (on Jira). - Delivered complex global workflows including a multi-stage budget approval with mobile app MVP in 1.5 months and an enterprise-wide Automation Store. - Trained 50+ members in process modelling (with EPCs) and introduced TFS for delivery governance across 200+ staff.

- Progressed from QA Analyst to QA Lead; building expertise in test automation, DevOps enablement with Jenkins and delivery lifecycle management with TFS. - Developed platform expertise in Salesforce Sales Cloud and core SAP modules; served as functional SPOC across end-to-end sales and financial workflows for a major financial services client. - Built cross-functional expertise across different business modules in Salesforce Sales cloud and Insurance/Loan workflow for a Financial major.

The program consisted of 350+ hours of learning, featuring concise recorded sessions led by esteemed faculty from Northwestern University, Kellogg school of management. Through a series of assignments, we delved deep into essential topics, deepening our understanding. The culmination was an enrichi

- As student joint secretary, I was part of the IVENOR (IETE, Salem sub-center Techfest) organising committee - I headed the compering team for some major events in the ECE department - I represented the college/University in the inter-university chess championship held in Sathyabama College, Chenn

- Passionate about drawing/Pencil sketching