Suheer Tahir

- Led end-to-end enterprise SaaS implementations from discovery and requirements to configuration, training, go-live, and hypercare, ensuring smooth onboarding and adoption. - Owned delivery planning, timelines, risks, and dependencies while coordinating cross-functional teams. - Partnered with business and IT stakeholders on governance, adoption strategies, and change management. - Delivered workshops, user training, and ongoing technical guidance; supported expansions with Sales and Customer Success.

- Product Manager for a web-based Survey & Learning Management platform, partnering with founders and stakeholders to define product vision and roadmap. - Owned requirements, specifications, and backlog, translating business needs into scalable workflows and data models with engineering. - Led Agile delivery across sprints, Scrum ceremonies, UI/UX, testing, QA, and releases, ensuring high-quality delivery aligned with product and business goals.

Working with Fortune 50 National and International Retail Companies. Visualization & reporting in Microsoft Power BI. ETL packages (SSIS) Sources (SQL Server, MS Dynamics SAP Hana, Custom Solutions). Language: DAX, T-SQL, Power Query Direct communication with clients. Product Quality Assurance, Testing and Documentation. (Test Cases, Error Description, Error Solutions, Test Reports) Product Management and Ownership. Agile Methodologies (Scrum).

Research and identify solutions to software and hardware issues. Diagnose and troubleshoot technical issues, including account setup and network configuration. Communicate with clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue. Prioritize and manage several open issues at one time. Follow up with clients to ensure their IT systems are fully functional after troubleshooting. Document technical knowledge in the form of notes and manuals.

Big Data Analytics, Data Science in Context, Statistical Learning, Linear Models