Mag. Suzana Krtina

goods management: replenishment, inventory control Participate in restocking Team management: Manage a team of 5 people in terms of recruitment, leadership, training, performance appraisal Monitor the sales target of the department staff and complete sales reports Sales: present on sales floor, develop sales conversation and act as a brand ambassador Responsible for presentation of goods regarding the VM guidelines After sales activities: Propose actions for customer loyalty and development

Managed goods in regard to the actual sales and customer needs Completed sales reports on daily, weekly, monthly and seasonal base for the Area Managers Managed a team of 100 employees with a special focus on sales procedures, customer needs and training on products Exceeded quarterly sales plans and profitability targets Responsible for presentation of goods regarding the VM guidelines and sales KPIs Responsible for target planning on a daily, weekly and monthly base