Sven Maduschke

*4th level technical escalation for problems affection network performance *collect and analyze network data to fined optimizations and predict problem is in the network. *create network health report *work with vendor to enhance software and hardware performance. *create and test one off customer configuration *write design documents and do prof of concept testing for new design or network improvements *write at hock network monitoring tools *create requirements and evaluate network monitoring tools

*3rd level technical escalation for problems affecting network performance. *Responsible for troubleshooting, diagnosing, and resolving network outages and events. *Coordinate resolutions to complex, real-time and chronic problems and provide documentation of those resolutions. *Help develop and write tools and reports which monitor network health. *Work with other departments to improve the performance and cost effectiveness of the network infrastructure. *Validate new software and hardware