Sylvia Fuchs
Looking for a different Sylvia Fuchs?
Skills
Timeline
Professional experience for Sylvia Fuchs
- Current 3 years and 10 months, since Sep 2022
Operations Manager
TechMahindra GmbH
- Led ~180 agents and 10 team leads with technical and disciplinary responsibility across 3 locations (Leipzig, Dresden, Brazil) - Oversaw quality of deliverables and drove initiatives to increase performance, planned corrective action plans when KPI’s and SLA’s weren’t met - Established operational objectives and work plans, delegated assignments to team leads and conducted regular meetings to improve productivity, product knowledge and customer satisfaction
Languages
English
C1 (Fluent)
German
C2 (Expert / native speaker)
XING members with similar profiles
XING – The jobs network
Over 1 million jobs
Find just the right job for you on XING.
Job offers just for you
Get found by employers and over 20,000 recruiters.
21 million members
Connect with new people and gather inspiration to boost your working life.
Free membership
Basic membership is free, but the opportunities are priceless.