Tanjila Rahman Mim

Experienced Hospital Administrator with 3 years of success at Holiday Inn Express, Leonardo Hotels, and Premier Inn. Admin tasks as needed include service in Bar (F&B), bookings, check-ins, answering phones, responding to email and social media inquiries. Experienced professional specializing in individual reservation and marketing, utilizing Avaya IP Telephony for efficient communication. Proficient in hotel booking systems, particularly Optima, to ensure smooth and accurate reservation processes. Skilled in providing exceptional customer service, maximizing guest satisfaction, and driving revenue through effective marketing strategies. Experienced cultural programmer, skilled in business development, and brand ambassador roles. Successfully hosted cultural events, contributed to business growth as a Business Development Officer, and excelled in content creation, advertising, client data analysis, and online feedback management in 2020.