Teresa Tschoep
Bis 2021, Senior Customer Success Manager, i2x GmbH
Berlin, Deutschland
Werdegang
Berufserfahrung von Teresa Tschoep
Bis heute 2 Jahre und 11 Monate, seit Juli 2021
Customer Success Manager
Charles GmbH
1 Jahr und 8 Monate, Sep. 2019 - Apr. 2021
Senior Customer Success Manager
i2x GmbH
Senior Customer Success Manager
7 Monate, März 2019 - Sep. 2019
Head of Customer Service
Hufsy ApS
1 Jahr und 11 Monate, März 2017 - Jan. 2019
Ecommerce Germany and Multi-Currency Manager
American Express2 Jahre und 2 Monate, Dez. 2014 - Jan. 2017
International Customer Support Manager
Groupe Etam//1.2.3
- Training Store Managers across countries on Corporate sales tools and client loyalty programmes. - Working on, and implementing projects on Customer Satisfaction and Communication (Wizville, Howtank, eTrusted Shops, etc.). - Launch of the German website. - Inbound Customer Support. - Training of outsourced Call Center Employees. - Inbound Customer Support.
7 Jahre und 1 Monat, Aug. 2007 - Aug. 2014
Accountant
Steuerbüro und Wirtschaftsprüfer Wülfken
- Preparation of and participation in audits. - Completing and lodging Business Activity Statements for medium to large corporate clients. - Accountancy. - Completing Tax Returns for high net worth individual clients. - Preparation of payroll accounting. - Managing/reconciling accounts payable and receivable, completing bank reconciliations, management of outstanding items. - Experience recording transactions and producing management and financial reports. - Improving the integration of the software.
Ausbildung von Teresa Tschoep
1 Jahr, Sep. 2014 - Aug. 2015
International Business
ESCE Paris
International People Management
1 Jahr, Sep. 2013 - Aug. 2014
International Business
Hochschule Mainz
6 Monate, Feb. 2011 - Juli 2011
International Business
Hogeschool Utrecht
3 Jahre und 1 Monat, Sep. 2009 - Sep. 2012
International Business
Cologne Business School (CBS) - European Management School
European Management
Sprachen
Deutsch
Muttersprache
Englisch
Muttersprache
Französisch
Fließend
Spanisch
Gut