Tiago Carmo

• Led the implementation of a Mikrotik-based Network Access Control (NAC) system, coordinating team efforts effectively. • Developed automated Python and Bash scripts for firewall configurations and user synchronization processes. • Managed daily helpdesk tickets and provided hands-on support for physical infrastructure, enhancing operational efficiency. • Supported Linux and Windows server administration, ensuring smooth network services for over 1,500 endpoints.

Contributed to the development and testing of a NAC prototype on Mikrotik devices, enabling secure wireless access and Radius integration for 500+ endpoints Performed server administration (Linux/Windows), VLAN configurations, and user support, streamlining daily operations Documented troubleshooting workflows and collaborated with the senior team to resolve network issues faster

Practical and theoretical training in systems administration (Linux and Windows), computer networks, cybersecurity, scripting (Python, Bash, PowerShell), and basic virtualization/cloud (AWS/Azure). Includes an individual internship project developed independently, where I designed and implemented a complete Network Access Control (NAC) solution for an enterprise environment. This project was not part of the standard program and demonstrated my initiative, autonomy, and problem-solving skills.

Professional secondary education focused on CNC machining and programming, technical drawing (2D/3D), and computer-aided manufacturing. Participated in the WorldSkills Portugal national competition in Industrial CAD Design, achieving 5th place at the national level.