Tsvetelina Dimova
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Tsvetelina Dimova
- Current 17 years and 7 months, since Nov 2008
Customer relations specialist Italy, Spain and Portugal
Hewlett-Packard
Job summary Customer Relations Specialist Back Office Operations for Italy, Spain and Portugal in the respective language Since 2011 Back Office Operations for other countries such as UK&I, DACH, GWE Ensure timely and accurate coordination of the administrative parts of the complaint management process Build up and ensure a smooth cooperation with the Italian, Spanish and Portuguese CRT organization
- 3 months, Oct 2007 - Dec 2007
- Marketing assistant
MDL Ltd. - representative of D&G, Max Mara, Zegna, Furla etc.
- Marketing assistant - International Relationship Marketing - Management of promotion and communication - Simultaneous interpreting and translation (Italian/Bulgarian)
- 4 months, Apr 2005 - Jul 2005
sales agent
Prosit S.r.L. - call centre operating in the wine sector -Torino, Italy
Call center operating in the wine sector Telemarketing and promotions (sales agent) Receipt and processing of orders
- 1 year and 1 month, Sep 2003 - Sep 2004
Mentor
University of Turin
Department of socio-anthropological science Responsible for consulting students Management and organization of seminars
Ausbildung von Tsvetelina Dimova
- 3 years and 2 months, Oct 2005 - Nov 2008
Master in Business Management
University of Turin
- 4 years and 1 month, Oct 2001 - Oct 2005
Bachelor in Business Administration - Marketing
University of Turin
- 4 years and 9 months, Sep 1996 - May 2001
Secondary Degree of Humanistic Sciences
National High School Complex of Culture – Italian Lyceum
Sprachen
Italian
C1 (Fließend)
Spanish
C1 (Fließend)
English
C1 (Fließend)
Portuguese
B1-B2 (Gute Kenntnisse)
BULGARO PRIMA LINGUA MADRELINGUA
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