Tuelay Isik
Skills
Timeline
Professional experience for Tuelay Isik
- Current 3 years and 8 months, since Jun 2021Colt Technology Services GmbH
Senior Service & Contract Manager
- Current 15 years and 1 month, since Jan 2010
Coach/ Hypnose-Master (TMI)/ Heilpraktikerin für Psychotherapie
www.seelenpuls.de
Freiberuflich: Heilpraktikerin für Psychotherapie; Hypnosetherapie, Coaching, Entspannungstraining; Stressbewältigung; Persönlichkeitsentwicklung; Gesprächstherapie
Responsible for the Relationship towards the customer; Co-operation in Service Strategy and Integration to the Account Develepment Plan with Sales & Service Team, Development and Documentation of Customer Service Plan; Escalationsmanagement, Reporting and Analysis of Service/ Statistics; Customer Review Meetings, (Service Level Agreements), Project related Trainings, Data quality, Analysis and Review of Processes
Educational background for Tuelay Isik
- 2 years and 4 months, 2008 - Apr 2010
Psychologie
University of Applied Sciences Hamburg
Psychological Advisor/ Personal Coach
Marketing
European College of Business & Management (London,UK)
Languages
German
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English
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French
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Turkish
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