Tyo Kurnia

Independent IT Consultant with 15+ years of experience supporting IT project delivery, system integration, and digital transformation initiatives. Skilled in business analysis, stakeholder management, Agile/Scrum delivery, process improvement, and application integration. Successfully delivered WMS, HRIS, LAAS, TAAS, and Baiko.id eCommerce Platform for PT Jangkar Technology Indonesia, plus EMR, PMS, EPM, CDSS, LIS, HRIS, and PRM for PT Benedix Trihope International.

Led enterprise and client-specific application delivery, managing projects from requirements to deployment. Directed Agile, DevOps, and cloud-native initiatives using GitLab CI/CD, Kubernetes, AWS, and Azure. Managed cross-functional teams across PM, development, UI/UX, BA, and QA. Delivered DesignDesk, Ngine, Artworker+, Magento, MRM, Snap, Smart, WMS, Shipping, Foodbuy eCommerce, POS, and HRIS systems, including Auth0 & Google SSO integration and Pay As You Go features.

Collaborated with cross-functional teams to translate business requirements into technical specifications. Led stakeholder workshops, managed project risks, and conducted system testing to ensure quality and functional compliance. Supported Agile teams through sprint planning, stand-ups, and retrospectives. Successfully delivered BCS BAU, Syariah, Internal Credit Rating System (ICRES), Risk Acceptance Criteria (RAC), and Early Recognition Watch List (ERWL) projects.

Analyzed business processes, documented requirements, and developed functional specifications to support system development and business alignment. Conducted pre- and post-deployment testing using test scenarios and scripts in a Virtual System Integration Testing Environment, while supporting UAT and acceptance testing. Contributed to the development of Great Eastern Indonesia Life Insurance Mobile Point of Sales (MPOS) iOS and web applications as part of the Business Consultant team.

Managed system integration projects, leading teams to deliver IT solutions aligned with business goals. Conducted risk assessments, created project plans, managed budgets and timelines, and led QA testing and post-deployment support. Led the successful go-live of PT Sarana Lindung Upaya’s General Insurance Core Application (CAPPS), covering vehicle, property, industrial, personal accident, credit scheme, marine cargo, and cash insurance products, delivering the project 3 months ahead of schedule.

Managed the custom Field Operation (FO) module for SAP ERP, integrating plantation operations with SAP FICO, SD, MM, PP, WM, PS, and PM modules. Designed systems that improved responsiveness by 50% and enhanced team efficiency through cross-functional collaboration. Developed an online plantation sustainability reporting application that contributed to a 27% increase in RSPO certification coverage for PT Salim Ivomas Pratama’s total production between December 2013 and April 2015.

Led the design, implementation, and deployment of system solutions, and supported client presentations and demonstrations with pre-sales teams. Conducted training needs analysis, developed customized materials, delivered EUT, and provided ERP technical support. Managed requirements documentation, system testing, UAT, and deployment activities. Key projects included Mobile Distribution Applications for PT Unilever Tbk., BOSNet and Excelcomindo Proof of Concept projects.

Designed, implemented, and deployed system solutions while documenting user requirements and functional specifications. Conducted pre- and post-deployment testing, supported UAT, and delivered end-user training to ensure smooth system adoption. Key projects included the Mobile Distribution Application implementation for PT Unilever Tbk. and employment system design initiatives for several Indonesian government ministries and agencies.

Sold computer hardware and peripherals while providing system installation, maintenance, and technical support services. Diagnosed and resolved hardware and software issues, managed service requests, prioritized tasks, and ensured timely resolutions while maintaining strong client relationships. Supported new application implementations and tested emerging technologies to improve operational efficiency and service quality.