Umut ÖZDEMİR

Develop sales objectives.Responsible for ensuring sales objectives are achieved.Completing committing to all internal reporting responsibilities as per the Operating Plan using appropriate Company resources.Make recommendations to the General Manger.Drive analysis of competitive and market activities.Take ownership of customer complaints and satisfaction challenges.Drive service growth in revenues,operating margin and invoice.

Responsible for Services Sales in pre-defined area,Proactively involving, preparing and responding dedicated tenders,Providing regular feedback to Services Sales Manager and Zone Service Manager,Support the Equipment Sales team early involves in sales projects,Interact regularly with GE sites within my account,Sales and Marketing activities including Option and Upgrade,Preparing Preventive Maintenance Service(PMS)contracts,Hourly Bill Service forms,Contract Renewals etc.

Experienced in laboratory systems used in biomedical sector.Responsibilities: -Installation,calibration,preventative maintenance,commissioning and repairment of highly sophisticated medical instruments;preparing annual maintenance program, participation into the ISO training concerning technical service department. -Managing call centre activities. -Organizing educational programs and trainings on site and office workshop.