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Lead sales efforts for eSteps Health, a company specializing in smartinsole technology designed to improve mobility and well-being forindividuals with health conditions like multiple sclerosis. Coordinate with internal teams to tailor sales strategies, ensuring product offerings align with customer needs and market demands.

Managed high-volume orders from distributors across the US and Canada,ensuring timely order entry, artwork proofing, and effective customercommunication. Collaborated with internal teams to resolve customer issues, reduce orderrelated complaints, and boost customer satisfaction scores.

Led a team of 14 associates, overseeing daily operations to ensure highquality customer experiences and consistently achieving top customersatisfaction scores. fostered a collaborative team environment, enhancing motivation andperformance. Strategically managed bookings and reservations to optimize occupancyrates, contributing to overall revenue growth

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