VIKAS SINGH CHAHAL

Verwaltung von Microsoft Intune sowie Benutzerkonten in Active Directory inkl GPOs. Nutzung von ServiceNow, MDM Losungen und Microsoft Office. Betrieb und Wartung der lokalen IT Infrastruktur fur uber 300 Benutzer inkl Server, Netzwerk, Clients und Drucker sowie Fehleranalyse und Koordination externer Dienstleister. Implementierung und Betrieb von Netzwerk und Backup Losungen, Konfiguration von Windows Server 2019 sowie regelmassige Stakeholder Kommunikation.

1. Resolve technical issues through remote assistance, telephone, and schedule on-site visits. 2. Diagnose and repair internet service, LAN Networks, Wireless, and email failure. 3. Analyzed software, hardware, and network systems for various communication systems. 4. Participates in the evaluation, piloting, testing and launch of new hardware, software and apps. 5. Installation, configuration, and troubleshooting of all shared networks, printers, scanners, and other communication devices 6. Installation

1. Provided IT support for Network, Desktop and Macintosh OS. 2. Windows OS 7,8,10, Mac OS installation and configuration of users. 3. Installation, configuration, and troubleshooting of all shared networks, printers, scanners, and other communication devices. 4. Data Backup management. 5. Bit locker and Symantec Antivirus Server, Data Server Backups installation and configuration. 6. Installation and maintenance of anti-virus, firewall, and security. 7. End user support and documentation of Activities.