Val Mal

Angestellt, Quality Assurance Analyst, TELUS Digital
Essen, Deutschland

Fähigkeiten und Kenntnisse

English Language
Ukrainian language
Russische Sprache
Übersetzung
Lokalisierung
Localization and Translation
Konferenzdolmetschen
Dolmetschen
Korrekturlesen
Simultandolmetschen
Konsekutivdolmetschen
Übersetzen und Dolmetschen
Sprache
Linguistik
Engineering
Marketing
Data Analysis
Nuclear
MS Office
Machine Translation
Subtitling
Liaison Interpreting
International experience
Enthusiasm
Quality Control
Intercultural competence
Intercultural Communication
Support
AI
Technical Documentation
E-Learning
Lingui
Applied Linguistics
LQA
Quality A
Quality Assurance
Consulting
Analytics
Quality Management
Management
Content
Machine Learning
Audit
QMS
KI
Artificial intelligence
Business Communication
Intercultural Business Communication
Training
Analytical skills
Process Optimization
Reporting
Business Analytics

Werdegang

Berufserfahrung von Val Mal

  • Bis heute 1 Jahr und 2 Monate, seit Jan. 2025

    Quality Assurance Analyst

    TELUS Digital

    - Lead QA & mentor — manage Quality Analysts and sustain weekly accuracy above 90% through coaching and continuous improvement. - Designed AI translation training — raised the AI translation quality from 60% to above 80%. - Co‑developed SOPs and task instructions and implemented data‑driven fixes via root‑cause analysis. - Liaison and process owner — align Managers and Business Partners; optimise QA workflows for efficiency and compliance.

  • Bis heute 4 Jahre und 2 Monate, seit Jan. 2022

    Marketing Translator

    LG Tech Services

    - Transcreated 405,000 words (1,600+ pages) of marketing content for Top‑100 Ukrainian sites, adapting tone and cultural references to boost local engagement. - Performed linguistic QA of technical casino‑game reviews to ensure accuracy and regulatory suitability. - Applied AIDA‑focused copy techniques to preserve source intent while driving attention, interest and conversions.

  • Bis heute 10 Jahre und 4 Monate, seit Nov. 2015

    Translator

    Baystate Interpreters

    - Managed translation projects for education, healthcare and social services, delivering high‑volume, accurate multilingual documentation. - Cut translation effort 35% by creating reusable Russian/Ukrainian templates for Massachusetts school districts. - Translated 2M+ words for US government agencies, including Department of Public Health, Education and Justice.

  • 4 Jahre und 9 Monate, März 2021 - Nov. 2025

    Proofreader

    Samsung

    Proofread/edited Russian and Ukrainian marketing and technical content; improved in‑store client engagement 25%.

  • 3 Jahre und 4 Monate, Sep. 2021 - Dez. 2024

    QA Specialist

    RWS Group

    - Managed product data for a global retailer, improving technical document accuracy by 40% (MTPE) and reducing idle time by 33%. - Processed large datasets (355,000 words) with strict data‑integrity checks and quality control. - Collaborated with cross‑functional teams to resolve inconsistencies and ensure seamless integration of linguistic solutions.

  • 5 Monate, Feb. 2023 - Juni 2023

    QA Specialist

    Scale AI

    - Evaluated AI prompts/outputs for error patterns and bias. - Applied data‑driven prompt and annotation improvements and produced metrics reports for engineers.

  • 10 Monate, Mai 2022 - Feb. 2023

    Contract Negotiator

    CoShield Global

    - Analysed inventory vs. requirements to shape procurement strategies. - Data‑driven compliance reviews of customer documents. - Matched charity resources with government agencies for contract placement.

  • 1 Jahr und 7 Monate, Jan. 2021 - Juli 2022

    Marketing Data Analyst

    A Data Pro

    - Built Ukrainian taxonomy in Oracle Grapeshot using Boolean logic to automate marketing data collection and categorisation, improving insight accuracy and campaign targeting. - Analysed and summarised customer‑facing web content to produce actionable market and competitor insights. - Trained and mentored junior analysts on data methods and quality checks. - Audiovisual translator for political TV and news.

  • 13 Jahre und 5 Monate, Aug. 2007 - Dez. 2020

    Translation Project Manager

    Jacobs

    - Coordinated FAT, SAT and commissioning for PLC/automation retrofit packages. - Managed vendor delivery, planner alignment and on‑site integration to minimise downtime. - Centralised document control, audit trails, technical spec review, compliance and multinational stakeholder alignment for a EUR 400M nuclear safety programme. - Provided technical, legal, financial and business translation and interpretation for regulators, clients and engineering teams.

Ausbildung von Val Mal

  • 7 Monate, Sep. 2023 - März 2024

    IT Support Professional Certificate

    Google

  • 2 Monate, Juli 2019 - Aug. 2019

    Localization Essentials

    Google

  • 4 Jahre und 10 Monate, Sep. 2002 - Juni 2007

    Translation

    Ukrainian Institute of Linguistics and Management

Sprachen

  • Englisch

    Fließend

  • Russisch

    Muttersprache

  • Spanisch

    Grundlagen

  • Ukrainian

    Muttersprache

  • Deutsch

    Grundlagen

  • Bulgarian

    Grundlagen

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