Val Mal

- Creatively translated 405,000 words (over 1,600 pages) of marketing content (news, lifestyle, celebrity, sports, tech, finance, crypto, gambling etc.) for some of the Top 100 Ukrainian websites. - Conducted linguistic quality assurance of technical reviews of casino games.

- Reduced the idle time of Ukrainian speakers at Amazon Europe warehouses by 33% by improving the quality of technical documents and reducing their development time. - Improved coherence and accuracy of the AI-based translation engine by 40% by collaborating in a team to address linguistic issues in technical content caused by software changes. - Provided valuable support to AWS training of end users by proofreading 355,000 words of technical content equivalent to over 1,400 pages).

Increased in-store customer engagement by 40% by proofreading, editing and validating Russian and Ukrainian versions of marketing, technical and advertising materials.

- Independently managing multiple translation projects in education, healthcare, and social services. - Reduced the translation effort by 35% by developing templates of Russian and Ukrainian documents for various school districts in Massachusetts, USA. - Translated various financial, insurance and education-related documents, including from the US Department of Public Health, Department of Education and the Department of Justice (2million words or over 8,000 pages).

• Translated presentations and provided English to Ukrainian and Russian simultaneous interpretation for over 100 participants during meetings. • Provided technical support for Zoom calls.

• Evaluated prompts for AI language models (LLM), showcasing my expertise in linguistic tasks and model refinement. • Trained generative AI to understand and engage in meaningful conversations. • Identified and communicated key trends and potential improvements.

• Developed lists of requirements and established contacts between the Ukrainian government agencies and US/UK charities; updated customer-specific documents to comply with the norms. • Found and connected a global charity organisation with CoShield and provided contract placement support to satisfy the needs of two Ukrainian state departments.

- Developed a Ukrainian taxonomy using Oracle Grapeshot and applied Boolean logic to analyse and collect data for marketing process automation and business growth through technology. - Provided audiovisual translation of political TV shows and news. - Created English summaries of customer-focused Ukrainian and Russian web content. - Organized training for Ukrainian and Russian junior analyst teams and provided mentoring.

- Managed communication between the project and client teams towards successful delivery of a nuclear safety project worth of EUR 400 million, aligning functional requirements with proposed solutions.

• Provided linguistic quality assurance of a lottery portal, resulting in a 30% increase in views of the Ukrainian version and a 15% increase in views of the Russian version. • Localised lotto and card game apps from scratch.

• Coordinated, invoiced and prepared financial reports for stationary and water supply using MS Excel. • Completed customs clearance for four UK private cars to be used in Ukraine. • Supervised and guided business trips of engineers and managers to the US, France and Germany, followed by financial reporting. • Managed stationary and water supply. • Prioritized tasks to help UK citizens adapt in Ukraine by collaborating with various state agencies.

• Translated engineering, commercial, legal and safety content (MS Word, PowerPoint, Excel, Visio). • Interpreted at all levels, including meeting with stakeholders from Ukrainian ministries and the EBRD. • Initiated review and revised Russian metal tags for process equipment on the shop floor. • Provided administrative and linguistic support of site visitors, including locals and expats.

• Translated fundamental analysis and technical reports and published them via WordPress. • Recruited and managed two Russian translators.

- Engineering, commercial, legal and safety translation. - Provided simultaneous and consecutive interpretation at all levels, including chuchotage.