Vanessa Hernando

Abwicklung von Büroprozessen im Team, die Übernahme allgemeiner Sekretariatstätigkeiten, die Erstellung von allgemeinem Schriftverkehr und Präsentationen, die Überarbeitung und Formatierung von Dokumenten, der Empfang unsere Mandanten, Übernahme von Aufgaben im Bereich der kaufmännischen Steuerung und Kontrolle, Telefondienst und vorbereitende Buchhaltungsaufgaben, Vertragsmanagement, Onboarding von Mandanten, Technischer Support für Mandanten, Assistenz der Geschäftsleitung.

Providing international strategic and project management consultancy services for business planning and business development strategies.

Events Travel Manager I am responsible for the overall full project management for groups up to 1000 passengers. I arrange group travel and logistics (flights, rail ground transportation, hotels), liaise with client and delegates and negotiate with suppliers to ensure the lowest fares for the client are achieved. Preparation for proposals, quotation is also part of my daily duties as well as full account and reconciliation of projects. On-site assistance when required.

As a Project Manager in Events and Group Travel I was responsible for the overall full project management for groups up to 1000 passengers. I arranged group travel and logistics (flights, rail ground transportation, hotels), liaised with client and delegates and negotiated with suppliers to ensure the lowest fares for the client were achieved. Preparation for proposals, quotation were also part of my daily duties as well as full account and reconciliation of projects.

Event venue finding for conference, meetings, events, and incentives in the UK and worldwide. Handling group accommodation, transfers and all aspects of meetings and events. Negotiating rates and liaising with hotels for all types of meetings and conferences and group accommodation. Writing proposals and contracts to send to clients for their proposed event.

As an Event Consultant I was responsible of the requests send to CWT, using Galileo GDS, regarding Group Air Booking, meeting the Service Level Agreement standards, exploring itineraries and preparing costing. Assisting Eli Lilly through their web-based tool Starcite, with regards their group air arrangements for Health Care Professionals. Producing contracts for group reservations.

Responsible for the Ely Lilly travel desk for Spain and UK managing the business travel for the client in order to optimise their travel program. This included: completing travel itineraries by telephone, email and self-booking tool and high touch reservations for VP travellers using Sabre GDS, communicating regularly with Travel Manager and Account Manager to improve savings and company policy in travel, achieving company and personal targets set, assisting with training of new staff.