Victor Lees

Lead and coordinate various marketing and technology projects for two companies owned by an entrepreneur. Prepare all marketing materials and serve as the primary National Restaurant Association (NRA) contact. Cultivate and follow up on all sales leads; work collaboratively with the CEO regarding innovative marketing and promotions ideas. Attend trade shows to network and facilitate the lead generation process, which resulted in $5,000 in new business from one show in 2007.

Market services via word of mouth, newspaper advertisements, and direct advertising through the Chamber of Commerce. Aid home computer users and small businesses with IT workstation, networks installation and troubleshooting.

Managed two Action Rental Center and two AutoCare Collision Center locations. Provided ongoing technical and IT infrastructure support for both companies. Implemented Trend Micro antivirus solution and performed software and hardware upgrades. Supported the company POS system. Ensured network connectivity, and addressed all system issues. Created a network operating system document to identify problems. Performed cold calling and handled direct mail efforts to generate $20,000 in business over nine months.

Instructed students in a classroom setting, and incorporated an interactive learning style to engage students in the educational process. Analyzed and tracked students’ progress. Managed and maintained the computer lab. Researched, evaluated, and implemented new technologies and projects to facilitate learning. Fostered innovation and creativity in the classroom

Managed and maintained client networks, PCs, servers, hubs, and routers. Researched and implemented Web-based invoicing via openair.com. Consulted with clients regarding revising or replacing existing technology. Conducted training for clients and network administrators.

Served as a key team member on the conversion of a job-scheduling platform from JobTrack to UC4. Initiated a database solution for delivering UC4 statistics and worked closely with management to resolve emerging issues and logic problems. Configured all software programs, coordinated HP OpenView agent installations, and diagnosed network problems, including hubs, switches, and routers. Enhanced ChemReg documentation and maintained production schedules for operations in the US and United Kingdom.