Viktoria Kaiurova

– Designed 20+ training programmes for corporate clients across EMEA, achieving 80%+ relevance and applicability scores. – Authored 12 e-learning modules and 2 SOP guides enabling consistent brand experience. – Co-built comprehensive project onboarding system and toolkit that enhanced cross-functional collaboration. – Developed 4 workflows streamlining content development. – Supported BD and CRM teams with learning design expertise for client communications.

– Developed 4 skills frameworks for 3 operational domains through audience and gap analyses, collaborating with senior stakeholders to shape long-term career strategies. – Coordinated design and development of digital learning product, serving as primary liaison for cross-functional teams and guiding instructional design standards. – Led end-to-end design of 20+ e-learning courses (scriptwriting, storyboarding, multimedia prototyping) delivering engaging, learner-focused content.

– Designed and delivered 7 ESL courses for 60+ corporate learners, boosting success rates by 20-25% through innovative methodology. – Facilitated 23 courses achieving 70% attendance and 90% completion. – Collaborated with Senior Content Designer to audit and systematise training materials library, enabling instructors to deliver more structured, practice-oriented learning experiences.