Vinicius Araujo

- Architected an end-to-end automated forecasting platform (Python, Prophet, PySpark) predicting behavioral demand across 253 operational queues. - Owned KPI frameworks and executive dashboards used daily by leadership. - Engineered complex SQL pipelines unifying multi-source datasets into reliable analytical layers. - Validated forecasts with statistical backtesting, achieving 7.6% MAPE on volatile operational data. - +7% increase in structural data-workflow productivity through pipeline automation.

Customer Experience (CX) Data Analysis and Interpretation Evaluated and monitored key indicators such as NPS, CSAT, and CES, converting data into strategic insights for enhancing the customer experience. Exploratory Data Analysis (EDA) Executed in-depth analysis using Python and SQL to identify trends, patterns, and anomalies, providing a solid foundation for decision-making. Data Visualization and Reporting Developed and maintained interactive dashboards and executive reports using tools like Looker Stud

Currently enrolled in the TripleTen Data Science Bootcamp, a rigorous and hands-on training program designed to simulate real-world business environments and data challenges. The course emphasizes project-based learning and industry-relevant tools to prepare for a career in data science. The progr