Vishal Lobo

Logistics and supply chain strategy development, Demand planning and forecast management, Performance management (KPI development), Warehouse Management (audits, reports) , Risk assessment, Reporting, Cost optimization & Continuous improvement, Shortage management and Escalation management, Project management - end-to-end supply chain and logistics management, Cross-functional collaboration with - R&D, PM, AR, SCM & SnOP, EDI and ASN project implementation.

- Forecast and Demand Planning for Europe, SEA and MENAP regions. - Order, Logistics, Warehouse and Inventory Management. - Successfully optimized label costs by 10%. - Cross Functional Collaboration. Vendor/Supplier management.

Responsible for Customer Management, Business Operations and Inventory Management.

- Managed dispatch, routing and vehicle tracking to optimize operations. - Oversaw financials. Risk management and Transport operations. - Set up transportation routes for three new schools.

- Team Management - Led a 15-member team, achieving CSAT and first call resolution targets. - Managed performance, coaching and appraisals. - Process & Escalation Management - Streamlined processes and resolved escalations, addressing gaps in systems and operations.

- Key Achievements - Awarded "People's Champion" for lowest attrition rate (2007). - Promoted to Team Leader, demonstrated leadership growth.

Conducted quality checks to drive continuous improvement.

- Customer management and online technical support.

Preparation for Master’s education and Goethe Zertifikat - A1 & A2