Vishnu Malhotra

• Visiting business' partners & stakeholders to improve our business, services & policy benefits 100%. • Managing multiple teams & stakeholders for smooth transection or claim processing. • Preparing monthly deck/data for business meetings to improve our business & profits. • Building relations between our partners and stakeholder' to improve our partner or client services. • Conducted on-site investigations to obtain additional evidence without failures.

• Reviewed claims to ensure accuracy and completeness of information 100%. • Developed and maintained relationships with business partners to identify new opportunities and increase sales 100%. • Educated clients on various insurance policies and coverage levels, helping them to made the decision correctly. • Negotiated favorable terms and up-to-date rates with a variety of insurance providers, resulting in 20% cost savings for customers.

• Developed a system to track and monitor claim status, resulting 100% reduction in claims backlog. • Maintained accurate records of all claim’s activities without failures. • Submitted claims to insurance carriers for payment without failure. • Negotiated with claimants and attorneys to resolve claims 100%. • Built and managed a team of adjusters to manage a large caseload smoothly. • Provided training and guidance to junior adjusters to provide their 100% on positive note.

• Collaborated with cross-functional teams to develop a comprehensive strategy for field operations, resulting to collect their documents by our field executive team for correction and updating without failures. • Followed up with customers to ensure their satisfaction and address any further needs 100%. • Investigated and resolved customer service issues in a timely and professional manner, resulting in a 100% increase in customer satisfaction.

• Developed and maintained relationships with sponsors and partners to ensure their satisfaction with events 100%. • Coordinated with event staff and volunteers to ensure smooth operations and a high-quality event experience. • Created and maintained event websites, social media accounts, and other online platforms to promote the events. • Strategically managed event staff, including recruiting, training, and scheduling. • Developed a comprehensive event plan, including agenda, speakers, catering.