
Vittorio Piancaldini
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Vittorio Piancaldini
- Bis heute 1 Jahr und 8 Monate, seit Feb. 2025
Private Consultant After-Market Service Operation Management, Capital Equipment
Freelance | Self-Employed
Coaching and fostering CE Distributors for proactive and efficient After-Market operation: • Parts, Service and Repair methods and processes (workshops and field) • premises and staff set up, basic technical and soft-skills training, change management • operational and commercial KPIs to seek productivity, profitability, and Customer satisfaction • tailored, added value service solutions: Maintenance and Repair Contracts, Extended Coverages, Reman/Recon Solutions, Machine Inspections, preventive maintenanc
- Bis heute 1 Jahr und 8 Monate, seit Feb. 2025
Equipment Specialist
Private Consultant
Coaching and fostering CE Distributors for proactive and efficient After-Market operation.
- Bis heute 1 Jahr und 8 Monate, seit Feb. 2025
Market Specialist
Private Consultant
Coaching and fostering CE Distributors for proactive and efficient After-Market operation.
Leading the EMEA CE Service Team at Doosan Bobcat EMEA, under the After Market Product Support Division, providing service support and leveraging service business to Bobcat CE dealers network with 10 service managers across EMEA
- 1 Jahr und 10 Monate, Apr. 2023 - Jan. 2025
Technical Manager
Doosan Bobcat EMEA SRO
Head of Service within the EMEA AM Product Support division, leading the team of 11 Senior Service Managers.
- 6 Jahre und 10 Monate, Jan. 2017 - Okt. 2023
Product & Customer Support Manager (Italy, Central-and-Eastern Europe)
CNH Industrial
Strategy for overall Service, Product and Customer assistance and After-Market Business promotion in assigned markets, coordinating support policies. Enhancing Parts & Service company’s penetration and profitability through Service and Maintenance Contracts, Protection Plans (extended warranties), Spares Kits. After-Sales targeted packages and services quotations for tenders and key accounts, with direct involvement in negotations with customers. Guiding and coaching dealers through all processes of servi
- 5 Jahre, Apr. 2018 - März 2023
Customer Service Support Manager
CNH Industrial - CASE Construction Equipment EMEA
Interface and coordination between Dealers / Distributors / Key Accounts and CNH structure.
- 9 Jahre und 4 Monate, Sep. 2007 - Dez. 2016
Service Manager Construction Equipment
CNH Industrial
Interface and coordination between official Dealers / Distributors / Key Accounts and CNH Structure, for all issues and activities concerning After-Sales Service to Customers, leading a team of 4 sub-regional Service Zone Managers (since 2013) Brands CASE and New Holland Construction
- 4 Jahre und 11 Monate, Okt. 2002 - Aug. 2007
Quality Assurance Engineer , Product Planner
Bosch
Quality Assurance Engineer and Product Specialist for the High Pressure Pump CP1K and CP1H: Quality responsible vs Daimler Chrysler and Hiunday. Product Planner and Assembly Line Quality Manager for the High Pressure Pump CP3.2: projects and process quality coordinator.
- 1 Jahr und 8 Monate, Jan. 2001 - Aug. 2002
Application Engineer
APC-MGE: now the IT Business of Schneider-Electric
Design and configurations of whole UPS Systems (single and/or multiple/redundant units) for medium-large 3-phase industrial applications, Telecom and Data Center. Technical pre-sales support to EMEA Sales Teams and official distributors: technical and commercial follow-up of projects / commissions before and after installation, customers acceptance tests and systems release
Sprachen
Italienisch
C2 (Verhandlungssicher / Muttersprachlich)
Englisch
C1 (Fließend)
Deutsch
B1-B2 (Gute Kenntnisse)
Spanisch
B1-B2 (Gute Kenntnisse)
Portoghese
B1-B2 (Gute Kenntnisse)
Französisch
A1-A2 (Grundkenntnisse)
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