Vivek Gupta

Angestellt, Digital Manager, Hapa AG

Zurich, Switzerland


Digital transformation
Digital strategy
Information technology
IT Services
Industry 4.0
Application Management
Service Delivery
IT Strategy
IT Service Management
IT Governance
Vendor Management
Enterprise Architecture


Professional experience for Vivek Gupta

  • Current 5 years and 6 months, since Sep 2017

    Digital Manager

    Hapa AG

    Leading various digitalisation initiatives in the company - products, processes, customer services while empowering people for the digital world. - work with Product management, Product development, Customer care, Marketing / Sales and IT to set the digital foundation - Develop the digital strategy to support the strategic vision - Predictive analytics of machine data to improve availability, reliability and bring value to customers

  • 1 year and 11 months, Oct 2015 - Aug 2017

    Senior IT Service Manager, Digital Engineering Applications

    General Electric

    Led the IT Operational and integration activities for Digital Engineering and Project execution applications in the Gas business of GE Power, Switzerland. Received recognition from senior leadership - ensured business continuity during initial and crucial period of integration. - Support customers on Digitalization – Industrial internet PREDIX, IoT / Industry 4.0 and Brilliant factories - Two-member team for IT Integration activities following a business acquisition in Korea

  • 2 years and 1 month, Dec 2013 - Dec 2015

    IT Manager, Integration and Application Portfolio

    Alstom Switzerland Ltd.

    Led the Merger and Acquisition (M&A) IT activities in Power BU for integration with GE and the carve-out of Transport business. Managed IT strategic program for Application Portfolio Optimization in the Alstom group. Achieved 16 Million € savings on IT Operational cost in the Alstom group over a 2 year period through rationalization of Application landscape, Data archiving and decommissioning of 250 applications

  • 2010 - 2013

    IT Manager, Service Management

    Alstom Schweiz AG

    Managed customer relationship, KPI and IT Service quality of all applications used in the Power BU. Reviewed and negotiated IT Budget, and service catalog of all IT delivery centers worldwide. + Closed all IT Internal Control Questionnaire (ICQ Audits / COSO Framework) on time and at acceptance level + Managed centralization of IT services in regional service support centers – improved cost efficiency

  • 2 years and 7 months, 2008 - Jul 2010

    IT Delivery Manager Global Applications

    Alstom Schweiz AG

    P&L IT Budget responsibility of 6Million €. Led the Project and 24x7 Service delivery of Mission / Business critical applications in domains like HR, CRM, Project Management, Supply chain, Supplier management, Field services, Quality and Integration with ERP. Established and coached the global team of 16 people in Europe, Asia and Americas, and 4 External / Outsourcing suppliers. Addressed Organizational, local HR, Cultural and Administrative challenges

  • 2002 - 2008

    IT Manager, Transverse Applications

    Alstom Schweiz AG

    Delivered Mission and Business applications in Quality, Project Management and Document Management Domains supporting customers globally. + P&L IT Budget responsibility of 3.3 Million € + Recruited 5 people, and led the team of 16 people for application support and the service desk with committed SLA service delivery

  • 2000 - 2002

    Senior IT Consultant

    IBM Switzerland Ltd

    - Product manager for Lotus Hosted Management System (early generation cloud), support the sales activities - Led 2 project members to deploy new messaging platform for German Bank, Holcim and Atraxis / Swissair

  • 1998 - 2000

    IT Consultant

    Digital Equipment AG / Compaq Computer AG

  • 1995 - 1998

    IT Specialist

    ABB Schweiz AG

    Started as IT specialist at ABB in India. Moved to ABB Switzerland as IT specialist for Lotus Notes and IT server infrastructure

Educational background for Vivek Gupta

  • 2012 - 2014

    Masters in Business Management MBA

    University of Toronto, Rotman School

  • 2012 - 2014


    University of St. Gallen (HSG)

    MBA in General Management.

  • Electrical and Computer Engineering

    University of Mysore, India


  • English

    First language

  • German


  • Hindi



Living I4.0 and want to be part of Industry X.0
Improve Drone photography skills


Night time photography
Internet of Things
Industry X.0
Next Generation Supply chain systems
AR / MR / XR Systems

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