Tatiana Martins da Silva

Act as focal point between different teams to ensure activities are synced and information flowing. Keep leadership communicated about key project issues and actively work with responsible teams on identifying and solving paths to Support teams needing help through Operational problems. Work closely with the team leadership to define priorities for delivery strategy internally and with partners, using data to create and communicate business plans to senior leadership.

Responsible for helping the Iguatemi 365 remote Development and Support teams to implement and support the Iguatemi 365 Portal. Responsible for deploying teams to the routine of agile ceremonies using Scrum, Kanban(Jira), Lean and XP. Development and introduction to metrics (Leadtime, Burndown, Throughput, Cycle Time). Help the PO to create easy-to-understand stories. Guidance with the Innovation Studio of Agility, following the Lean Inception and PBB process. Mentoring in Agile Management for employees.

Responsible for the planning of batch and online implementations, for low and high platforms using agile methodology - Scrum and Kanban - with COMEX, Treasury, Brokerage and Insured services systems development teams. Management of teams of time keepers and releasers. Levels of interaction between teams with approvals and their tasks using ServiceNow. Planning and implementing deployment jobs through the use of the e-Pert tool. Development of communication plan and new process design with systems teams.