William Santoso
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von William Santoso
- Current 14 years and 11 months, since Jul 2011
Seeking for a relocation opportunity to Asia Pacific.
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- 10 months, Aug 2010 - May 2011
Director of Sales (The Americas)
Raffles Hotels and Resorts
Identified new business opportunities, new emerging markets, and maintained close relationship with existing clients. Increased market share and brand awareness from The Americas region for a portfolio of nine luxury hotels. Built strategic alliance with business partners worldwide to increase market share and brand presence. Supported individual hotels’ DOSM, GM, and Global Sales team with various sales activities for all market segments.
- 2 years and 11 months, Jun 2007 - Apr 2010
Director of Sales and Acted DOSM
Raffles Canouan Island
Acted as DOSM from July 2008 to September 2009 (15 months) while managing a staff of seven. Reported directly to GM and ownership. Built strategic alliance with business partners and contributed over 50% of total resort revenue. Restructured sales and marketing plan and budget with new strategies incorporating multiple distribution channels, global sales team, SEO (Search Engine Optimization) and global business partners. Demonstrated great organizational and human relation skills.
- 8 months, Oct 2006 - May 2007
Regional Director of Sales
Biltmore Hotel
Positioned the hotel strategically within luxury market and developed new business plans to increase sales out of Northeast region as the largest producing market and Canada as the new untapped territory. Set-up and launched a New York satellite office. Reported directly to VP of Sales and ownership.
- 2 years and 7 months, Mar 2004 - Sep 2006
Associate Director of Sales
Raffles Canouan Island
Developed and launched re-opening plan under new management. Built sales department structure on and off property. Responsible for over 30% of total room revenue. Acted as DOSM from November 2005 to May 2006 (7 months) while supervised staff of six (6) people and managed travel budget three (3) sales staff. Promoted the destination, brand, and hotel product in US, Canada and Europe.
- 7 years and 9 months, Jul 1996 - Mar 2004
Corporate Account Executive
The Leading Hotels of The World
Initiated business development with 75 Fortune-500 corporate accounts, meeting planners, top producing travel agencies, and 400 luxury hotel members to increase corporate and group business. Consolidated RFP process, analyzed hotel rate structure and data to position them at a more strategic and competitive stance in their sales and marketing plan to further increase room revenue.
Ausbildung von William Santoso
- 4 years and 1 month, Jun 1996 - Jun 2000
Hospitality Management
New York Institute of Technology
Graduated Cum Laude with 3.4 GPA.
- 2 years and 6 months, Jul 1991 - Dec 1993
Hotel and Restaurant Management
Institut Hotelier Cesar Ritz, Switzerland
Graduated Cum Laude with 3.6 GPA.
Sprachen
English
C1 (Fließend)
French
B1-B2 (Gute Kenntnisse)
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