Yamini Saraf

Angestellt, Head of Operations, zeroG - AI in Aviation

Fähigkeiten und Kenntnisse

Analysis
Business Transformation
Analytical Skills
Clarity
Artificial Intelligence (AI)
Customer Retention
Commercial Aviation
Brand Development
Customer Satisfaction (CSAT)
Commercial Operation
Brand Strategy
Financial Modeling
Data Analysis
Credit
Branding & Identity
Data Visualization
Google Gemini
Cross-functional Team Leadership
Business Analysis
Databases
Human Resources
Customer Acquisition
Business Aviation
Information Technology
Digital Strategy
Business Insights
Customer Engagement
Marketing Management
Leadership
Employee Engagement
Business Strategy
Customer Experience
Marketing Strategy
Leadership Development
Employee Relations
Customer Relationship Management (CRM)
Operations Management
Management
Employee Training
Prompt Engineering
Performance Management
Strategy Implementation
Market Research
Financial Analysis
Relationship Development
Pricing Strategy
Target Marketing
Marketing
Resource Management
Targeted Advertising
Product Marketing
Marketing Communications
Risk Analysis
Team Building
Product Operations
Sales
Productivity Software
Team Management
Sales Operations
Project Delivery
Telecommunications
Software Development
Project Management
Training and Development (HR)
Statistical Data Analysis
User Experience (UX)
Strategic Human Resource Planning
User Interface Design
Strategising
Vendor Management

Werdegang

Berufserfahrung von Yamini Saraf

  • Bis heute 6 Jahre und 5 Monate, seit Jan. 2020

    Head of Operations

    zeroG - AI in Aviation

    - Co-designed and rolled out cross-functional squad models that cut time-to-MVP and accelerated AI delivery for airline clients, improving agility and reducing operational bottlenecks. - Led the organizational redesign—from diagnostics to structure—creating clearer accountabilities, scalable workflows, and leadership visibility as the company expanded. - Instrumented real-time revenue and billability reporting, steering capacity, profitability, and project pipelines; achieved 85% billability across grades.

  • 1 Jahr und 7 Monate, Mai 2022 - Nov. 2023

    Artificial Intelligence Consultant

    zeroG - AI in Aviation

    - Took on expanded leadership responsibility in product and services strategy, helping reshape the company’s offering across analytics, AI, and digital transformation. - Modernized the finance operating model, improving reporting, forecasting, and data integrity — supporting >100% revenue growth during this phase. - Co-led scaled AI delivery, product-managing advanced analytics and personalization products across touchpoints, including orchestration on the Azure tech stack. - Played a central role in organi

  • 2 Jahre und 5 Monate, Jan. 2020 - Mai 2022

    Artificial Intelligence Specialist

    zeroG - AI in Aviation

    - Built the foundations for data-driven decision-making, developing analytical models, dashboards, and insights that informed product, commercial, and operational strategy. - Served as Product Owner for AI-powered personalization use cases, shaping recommendation engines that improved customer relevance and contributed to ~3% EBIT uplift for airline clients. - Designed core components of the Crew Management Portal, translating operational workflows into scalable digital features that reduced friction for cr

  • 4 Monate, Mai 2019 - Aug. 2019

    Data Specialist

    Azorra Aviation

    - Served as the sole analytical support to technical, finance, and marketing teams in a lean aircraft-leasing environment, ensuring smooth execution across business lines. -Built valuation models (lease rates, residuals, cash flows, IRR scenarios, sensitivity) and structured RFPs for operating leases and sale-and-leaseback transactions, strengthening commercial decision-making. - Supported the remarketing of the Azul E-Jet fleet, preparing market scans, fact packs, term sheets, and pipeline reports that fed

  • 1 Jahr und 3 Monate, Mai 2017 - Juli 2018

    Product Manager

    Vistara - TATA SIA Airlines Ltd.

    - Designed and governed end-to-end inflight products (soft + hard), turning Vistara’s brand into consistent onboard experiences across domestic and international fleets. - Led the RFP for India’s first wireless IFE system, managing requirements, vendor evaluations, UX, trials, and negotiations—delivering a product that significantly improved NPS. - Delivered major cabin, service, and product programs, coordinating Engineering, Cabin Crew, Catering, Procurement, and Commercial teams to meet EIS timelines and

  • 1 Jahr und 1 Monat, Mai 2016 - Mai 2017

    Marketing Manager

    Vistara - TATA SIA Airlines Ltd.

    - Conceptualized and delivered award-winning brand campaigns, driving a 143% uplift in TOM, 107% growth in spontaneous recall, 5× media visibility, and 1.7× improvement in brand sentiment. - Led brand rollouts across 16+ domestic markets, creating tailored GTM strategies, media plans, and localized visual identities to accelerate market penetration. - Managed and optimized ATL/BTL marketing budgets, achieving 46% media value add through strategic planning, cross-channel buying, and vendor negotiations. - Bu

  • 1 Jahr und 7 Monate, Okt. 2014 - Apr. 2016

    Senior Marketing Specialist

    Vistara - TATA SIA Airlines Ltd.

    - Led the end-to-end launch of Vistara’s brand across print, TV, digital, and outdoor channels, ensuring consistency, reach, and high-impact market presence. - Served as the single point of coordination for a marketing budget of INR 300 million, managing vendors, timelines, and campaign performance. - Planned and executed 11 station launches and 20 large-scale brand events, driving strong market entry and customer awareness across key regions. - Delivered integrated marketing and communication campaigns tha

Ausbildung von Yamini Saraf

  • 3 Monate, Sep. 2024 - Nov. 2024

    Leading Change and Organization Renewal

    Harvard Business School Online

    Leading Change and Organizational Renewal is an online course that equips experienced team leaders with practical frameworks, tools, and skills to anticipate and respond to external shifts, overcome barriers to change, and drive transformation

  • 2 Monate, Okt. 2023 - Nov. 2023

    Data Leadership

    MIT Professional Education

  • 2018 - 2020

    Master of Science in Aviation Finance

    Embry-Riddle Aeronautical University

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