Ing. Yehia Issa

Angestellt, IT Business Analyst, DHL Freight GmbH

Bis 2022, Applied Computer Science, Universität Duisburg-Essen

Dortmund, Germany


Professional experience for Yehia Issa

  • Current 1 year and 9 months, since Oct 2021

    IT Business Analyst

    DHL Freight GmbH

  • 2 years and 8 months, Sep 2018 - Apr 2021

    IT Business Analyst

    Magna Media

    - Understand managers requests and make analysis sessions with concerned parties then start working on the documentations of these changes or new requests. - Conduct the Business Process charts for old and new modifications and requests using BPMN Tool. - Conduct mockups for the modifications and new requests using Balsamiq tool to be submitted to development team. - Using Jira platform and basecamp to post new issues and assign

  • 1 year and 3 months, Jun 2017 - Aug 2018

    IT Project Manager

    Syriatel Mobile Telecom

    - Formulate the project scope and objectives. - Identify and analyze preliminary business needs, budget considerations, tasks time and resource estimates. - Identify roles, responsibilities and account-abilities of project team members. - Build project plan and all related documents. - Ensure proper reporting of project performance and risks. - Control the project schedule, costs and changes. - Track project progress against the plan and provide the needed reports.

  • 2 years and 3 months, Mar 2015 - May 2017

    IT Business Analyst

    Syriatel Mobile Telecom

    - Define and document company's KPIs - Develop and conduct daily and weekly reports - Interpret data to deliver actionable insights - Meet with the various project stakeholders in order to understand their vision, needs and the expected output from the requested application/system. - Analyse the business process for the system/application - Prepare High Level requirement (HLR) - Prepare/review system requirement specifications (SRS)

Educational background for Yehia Issa

  • 2 years and 1 month, Oct 2020 - Oct 2022

    Applied Computer Science

    Universität Duisburg-Essen

    Software Engineering

  • 6 years and 1 month, Sep 2009 - Sep 2015

    Information technology

    Damascus University


  • Arabic

    First language

  • English


  • German



Business Analysis
Project management
Requirements Engineering
Production management
IT Business Analyse
IT Project Management

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