Yigit Can Denli

-Helping Acronis Cyber Protect 15/16 customers to create optimal backup plan for their workloads -Backup and recovery optimizations for virtualization platforms (VMware, Hyper-V, Proxmox, HC3) -Explaining the differences between backup types to help the user choose the optimal one for customer environment -Helping users to create master images and creating deployment tasks for multiple machine deployment in Acronis Snap Deploy 6

-Onboarding and offboarding of employees -Device lifecycle management -IT Inventorying -macOS end user support

-Network Management -Switch Configuration (CISCO) -Access Point Management -VPN Token Assignment (Physical Tokens) -Network Monitoring -Active Directory OU Management -SCCM Package Deployment Troubleshooting -Server Configuration

- End user support - Creating help guides for users and knowledge base articles for support agents - Active Directory OU management - Software deployment over SCCM - IT Service Management

-End user support -IT Inventorying -IT Budget Management -Server Management -Active Directory OU Management -PLC disk system Management -Print and printer systems Management -Factory and office Network Management -Factory Network Troubleshooting -Onboarding and Offboarding of employees

-Small Business In-house Software Development (C#) -Help desk and First/Second Level Support -Server and Network Management -IT Security Management -Onboarding and offboarding of employees -IT inventorying -IT Quality System Implementation -IT Project Management -IT Budget Management -Server installation and network optimization -Switch Configuration (Cisco) -Firewall Management and Logging (Fortinet 40D) -Printer System Management

- Providing end user support - Helping end users to solve technical issues via phone or email

-Server and end user device cleaning -Assembling new computer systems -OS installation -End user support for Windows and macOS systems -End user support for mobile devices -Server and end user device repairs -Printer repairs -Network Topology Creation