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Yu-Ying Dübon

Angestellt, Verkäuferin, Pandora
Abschluss: Master degree, University of Leeds
Hagenbach, Deutschland

Fähigkeiten und Kenntnisse

Customer service
Customer Support
Sales
KPI
Clients
Team work
MS Office
Marketing & Sales
Communication skills
Client Management
Fashion
Retail
Office Management
Sales management
Customer Relations
Sales experience
Customer satisfaction
Team assistance
Negotiation skills
problem solving skills
English Language
German
Events

Werdegang

Berufserfahrung von Yu-Ying Dübon

  • Bis heute 1 Jahr und 6 Monate, seit Dez. 2023

    Verkäuferin

    Pandora

  • 6 Monate, Juni 2023 - Nov. 2023

    Verkäuferin

    Pandora

  • 1 Jahr, Sep. 2019 - Aug. 2020

    Senior Community Associate

    The Regus Group

    -Provide the best customer service, and ensure the client are pleased in the community -Address client inquires, and resolve every arising issues -Build and maintain valuable relationship with clients -Hold monthly event to gather clients from different industry and increase the opportunity of collaboration -Tour walk-in clients to show the range of options available to suit their needs and closing the sale -Retain existing customer in own community

  • 11 Monate, Mai 2018 - März 2019

    Executive Assistant to the CEO

    Msyaming Luxury Fashion Group

    -CEO’s daily schedule and business trip arrangement -Process CEO’s personal PR task and assigned projects -Gift-giving and restaurants suggestion -Well-communicated with all external and internal departments -Prepare and analysis weekly meeting reports -Prepare CEO’s tutorial materials in Shih-Chien University (Fashion Design) -Support marketing team and training materials for Luxury brands -Invite oversea celebrities and media for the special events

  • 1 Jahr und 5 Monate, Okt. 2016 - Feb. 2018

    Sales and Trade Assistant / Brand General Manager Assistant

    Estée Lauder Companies

    1.Executive Assistant to BGM -Coordinate BGM's schedule and arrange team-building activities 2.Provide and analysis report for sales and marketing team -Monitor PT expenses and field shift arrangement to meet the annual target. Successfully helped the brand to decrease 23% PT expense vs last year. 3.Being a contact window with BA and department stores -Coordinate counter monthly event to boost sales -SAP system operation and dispatch new launched products, samples, GWP and collateral goods

  • 10 Monate, Sep. 2015 - Juni 2016

    Sales Consultant

    Victoria Beckham

    **Received compliments from different clients by email and twitter -Provide impressive customer service in order to exceed sales target and maintain KPI. -Host ‘Morning Brief’ to discuss creative topics in order to generate more business for the store -Apply knowledge of all merchandises, artwork and fashion trend to deal with customers in order to make ensure customer satisfaction and generate repeat business -Assist visual merchandising in order to make sure the visual appeal to customers

  • 7 Monate, März 2015 - Sep. 2015

    Sales Consultant

    Prada Group

    **’Best Performance of the month’ in May and June -Provide excellent customer service in order to achieve sales target and maintain KPI. In June, exceeding nearly 4 times of individual sales target and performing the best UPT at 2.37. -Customer Relationship Management: capture data from new clients and keep contacting the existing clients. Data Quality is always the highest percentage in the store. -Assist visual merchandising in order to make sure the visual appeal to customers

  • 1 Jahr und 8 Monate, Mai 2013 - Dez. 2014

    Sales Consultant

    Shilla Travel Retail Pte Ltd

    **Awarded ‘Changi Service Star’ in both 2013 and 2014 -Represent as a Clarins Beauty Advisor but also selling other well known cosmetics and perfume such as Chanel, Estée Lauder, La prairie, Clinique, Burberry, Rancé, etc. -Positive and hard-working attitude to reach and exceed the monthly target at 140% or 160%

Ausbildung von Yu-Ying Dübon

  • 1 Jahr und 4 Monate, Sep. 2011 - Dez. 2012

    Advertising and Marketing

    University of Leeds

  • 3 Jahre und 10 Monate, Sep. 2006 - Juni 2010

    Human resource management

    Chinese Culture University

Sprachen

  • Chinesisch

    Muttersprache

  • Englisch

    Fließend

  • Deutsch

    Gut

  • Japanisch

    Grundlagen

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