Yuan Yuan
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Skills
Timeline
Professional experience for Yuan Yuan
- Current 4 years and 7 months, since Feb 2022BSH Hausgeräte GmbH
Customer Insights & Experience Manager
- Project Lead and Program Roll-Out – Customer Data Analytics and Customer Experience Improvement - Global NPS (Net Promoter Score) Program Owner - Social Media Brand KPI Reporting
- Strategic Change Communication and Documentation - Strategy Deployment and Process Design - Company Event Management
- Co-Lead for Strategic Projects – Sales Excellence 2.0: sales capacity optimisation with internal benchmarking and market intelligence - Project Consultant – Business Transformation for Kitchen Retail channels - Company Culture Enablement
Languages
German
C1 (Fluent)
English
C2 (Expert / native speaker)
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