Yves Coenen

- Coagulation & Hemostasis Application Specialist - Specialist from pré-sales to final installation – lab organization -instrument programming – end user training – follow up - support - Technical support for tender process

Interim contract as Sales Account Manager Chemistry – Immunlology – Serology for the Northern part of Belgium

Application Support Manager - Support Desk - Application support for the entire Clinical Chemistry -Immunology - Coagulation product line. - First point of contact for POCT (bloodgaz -glucose - cardiac - coagulation) inquiries & support. - Development and creation of e-learning tools for POCT instrumentation

Support Desk Supervisor BeNeLux – UK - Responsible for the Brussels Hotline Operations - Hotline Operator covering Belgium, Luxemburg, the Netherlands, UK and Ireland (through distributor ADP) - RA/QA assistant for all regulatory affairs between company and customers (Audit evaluations) - CRM SIEBEL System administrator (IT)

Product Specialist - Sales & Product Specialist for the Bio-Tek Instruments product range for Belgium, the Netherlands and France. - Lab automation and robotics

International Support Manager - Responsible for the support of the entire existing European Distribution Network (incl. Russia, Africa, Middle-East). - Improve and establish a stable and successful distribution network. - Participation at major international trade shows (Medica, Analytica, ArabLab,..), medical conventions, congresses and Bio-Tek’s International Sales Meetings in Europe and Asian territory. -Training of the entire French & German Sales force

Scientific department - customer support Immunology (plasma proteins) and Serology (ELISA-EIA) - sales representative Immunology & Rheumatology

- R&D, development, production of ELISA kits - Antigen production through cell cultures - Introduction of tests & systems into the OEM market

Marketing

Virology