Zhala Ahmadova

- Serve as a technical advisor for Meta’s advertising solutions, assisting a wide range of clients from small businesses to large-scale advertisers. - Guide clients through the configuration and troubleshooting of advanced Meta marketing solutions such as Pixel, Conversions API (CAPI), and integrations with third-party CRM platforms (Hubspot, Zoho etc.) - Liaise with internal Meta product teams to escalate complex bugs and ensure platform consistency and feature delivery.

-Worked closely with design and marketing teams to roll out features that improved the customer experience -Took ownership of product feedback loops — from building wireframes to collecting user insights -Helped prioritize features based on business goals, user needs, and technical constraints

-Managed client accounts and built strong long-term relationships across multiple industries -Collaborated with logistics and marketing teams to ensure seamless order fulfillment and client satisfaction -Contributed to targeted sales initiatives that improved revenue growth and retention

-Supported sales operations for B2B and B2C customers across Europe, representing the company at trade fairs and exhibitions. -Supported the implementation of customer outreach strategies to increase brand visibility and sales -Maintained high service standards and provided post-sale support to strengthen client relationships

 Ensuring the smooth running of basic banking transactions  Building relationships with clients  Answering any financial and banking queries  Handling customer queries face to face, over the phone or via correspondence  Presenting information clearly to customers or third parties

International Project Management, International Business Diversity Management &Ethics, Global Management Research and Communication, Global Economics Operations Management, Logistics and MIS International Finance and Accounting Process and Quality Management, Marketing

 Marketing , Accounting, Management, Project Management  International Economics, Labor Economics, Logistics  EU Economic and Financial Structure, Introduction to Business Administration  Microeconomics, Macroeconomics  Economic Planning and Development