Zhivko Atanasov
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Zhivko Atanasov
- Current 10 years and 7 months, since Nov 2015
Web Middleware Technical Support Engineer
DXC Technology
Working as a 2nd level agent responsible for the administration of systems and applications. - Monitoring production and non-production environments. - Following ITIL based processes. - Delivering 24/7 support. - Ensuring the operation of various applications. - Creating and improving work related procedures. - Implementing changes, managing incidents and working on customer requests over the supported environments.
- 1 year and 10 months, Feb 2014 - Nov 2015
Technical Support Analyst – Operations
Adecco Bulgaria
Working as a 1st level agent responsible for the administration of systems and applications. - Monitoring production and non-production environments. - Following ITIL based processes. - Delivering 24/7 support. - Ensuring the operation of various applications. - Managing incidents and working on customer requests over the supported environments.
Ausbildung von Zhivko Atanasov
- 3 years and 10 months, Sep 2006 - Jun 2010
Electronics
Technical University of Sofia
Medical Electronics
Sprachen
English
C1 (Fließend)
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