ibtihel Dabech

Coordinating cross-functional teams (software, hardware, systems, validation) for on-time automotive releases, including Mercedes-Benz EV platforms. Tracking and resolving customer-critical issues, prioritizing risk, safeguarding delivery commitments. Acting as the central point of contact between engineering and stakeholders. Building KPI dashboards for real-time project visibility. Seeking to grow further in project coordination, account management, and defect/problem resolution roles.

Owned full lifecycle of module-level development using MATLAB/Simulink and TargetLink Integrated AUTOSAR-compliant software with CAN diagnostics and testing (Vector tools) Collaborated across departments, including hardware and QA, to ensure system performance

preparing the project plan , the project budget, leading kick-off meeting, leading start-up meeting, project specifications preparation, managing the project plan , contacting clients , project offer preparation, project analysis, analyse 8D.

. Debug and test the Automotive embedded Software and report the test result to the customer. . Analyze defect tickets and problem reports coming from the customer and communicate the feedback . Bug fixe, Code C analyzing, and software optimization to meet the specifications. Tools: Matlab, Simulinkl , TragetLink , CANoe, Visual Studio, Jira , Doors, CANoe , Lauterbach, Keywords: C programming , Matlab, Simulink , Git , CANoe, CANanalyser, Trace32, Lauterbach, Jira, Doors, EverTest, Agile, Scrum.

Managed development and delivery of automotive software components end to end, consistently meeting deadlines and customer quality expectations. Acted as the technical-commercial bridge between customers and engineering, translating requirements into deliverable solutions. Coordinated testing, validation, and issue resolution to protect product quality and release schedules. Operated in Agile environments, partnering closely with engineering and systems teams.

Founded and manage an online education business supporting international IGCSE, AS & A-Level students. Own the full customer lifecycle: outreach, discovery, enrollment, pricing, and long-term relationship management. Coordinate a team of tutors and oversee daily operations, scheduling, and client communication across an international customer base. This hands-on experience in account management, coordination, and problem-solving directly supports my move into project coordination and customer-facing roles.

Managed outbound customer calls and order coordination, maintaining accurate records and reliable follow-up from first contact through completion. Uncovered customer needs through structured discovery questions and coordinated tailored offers. Handled the full order cycle, from initial contact to accurate order processing. This role built my foundation in organized, detail-driven customer communication, directly relevant to account management and problem resolution work.

Engineering degree in the Mechatronics systems with a specialization in the embedded Systems